CheckMK Agent not working on vSphere Server, when vSphere Plugin not working

Dear all,

we use the CheckMK Version 1.6.0p13.

!

You can see in the screenshots that the local disks, CPU & RAM not give any informations, the agent-output in Diagnostic is empty (see image on “Second Image” Post).

OMD[syzygy]:~$ cmk --debug -vv VC01

    [cpu_tracking] Start with phase 'busy'
    Check_MK version 1.6.0p13
    Try aquire lock on /omd/sites/syzygy/tmp/check_mk/counters/VC01
    Got lock on /omd/sites/syzygy/tmp/check_mk/counters/VC01
    Releasing lock on /omd/sites/syzygy/tmp/check_mk/counters/VC01
    Released lock on /omd/sites/syzygy/tmp/check_mk/counters/VC01
    Loading autochecks from /omd/sites/syzygy/var/check_mk/autochecks/VC01.mk

    + FETCHING DATA
    [cpu_tracking] Push phase 'ds' (Stack: ['busy'])
     [special_vsphere] No persisted sections loaded
     [special_vsphere] Not using cache (Don't try it)
     [special_vsphere] Execute data source
     [special_vsphere] Calling external program         "/omd/sites/syzygy/share/check_mk/agents/special/agent_vsphere  -u 'username' -s '********' -i hostsystem,virtualmachine,datastore,counters,licenses --agent -P --spaces underscore --timeout 60 --no-cert-check '*********'"


     [special_vsphere] Write data to cache file /omd/sites/syzygy/tmp/check_mk/cache/VC01
    Try aquire lock on /omd/sites/syzygy/tmp/check_mk/cache/VC01
    Got lock on /omd/sites/syzygy/tmp/check_mk/cache/VC01
    Releasing lock on /omd/sites/syzygy/tmp/check_mk/cache/VC01
    Released lock on /omd/sites/syzygy/tmp/check_mk/cache/VC01
    [cpu_tracking] Pop phase 'ds' (Stack: ['busy', 'ds'])
    [cpu_tracking] Push phase 'agent' (Stack: ['busy'])
     [piggyback] No persisted sections loaded
     [piggyback] Execute data source
    No piggyback files for 'VC01'. Skip processing.
    No piggyback files for '**********'. Skip processing.
    [cpu_tracking] Pop phase 'agent' (Stack: ['busy', 'agent'])
    + EXECUTING INVENTORY PLUGINS
    Plugins:
    [cpu_tracking] End
    CRIT - [special_vsphere] Version: unknown, OS: unknown, Got no information from host, execution time 2.6 sec | execution_time=2.625 user_time=0.470 system_time=0.030 children_user_time=0.080 children_system_time=0.020 cmk_time_ds=2.033 cmk_time_agent=0.001

Any ideas why we are not getting the local hardware informations, when the vSphere Plugin is not working?

regards
Stefan

Second Image

HI @syzygyde

Are you using a vCenter Appliance? or an Windows Server with vSphere server installed?
Which version of vSphere Server are you on?

Regards,
Erik

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