for the integration with PTRS you need first to add a new Webservice in OTRS . After that you need to create OTRS as a provider for Rest API calls in OTRS. After that, you need to add the operation for Rest API request in OTRS. These steps you will find in OTRS documentation for Rest API.
In checkmk you need a notification script to send your information to OTRS.
This topic was automatically closed 365 days after the last reply. New replies are no longer allowed. Contact an admin if you think this should be re-opened.