Checkmk parameters

[karthicksm02 (Karthick S)]

Hi,

I am trying to get “Service alternative display name” in subject of the HTML mail. The parameter for default service name is “$SERVICEDESC$”. Similarly I would like to know the value to be passed for Service alternative display name. Already tried with “display_name”-not working.
Any help would be much appreciated. Thanks!

[martin.schwarz]

1. Go to WATO → Notifications
2. Click on the “Analyse” button in the row at the top.
3. Then click on the middle icon (“Show / hide notification context”) in any line of the “Recent notifications (for analysis)”.

This should give you a table with all the variables available in that context.

You probably want SERVICEDISPLAYNAME.

[karthicksm02 (Karthick S)]

Hi Martin,
As suggested I passed SERVICEDISPLAYNAME variable in subject and its returning in empty value. I have placed the rule in the specifice service with Service alternative display name. Not sure what am missing here.

Is there any possibility to change this default Service_desc “Check_mk” to original windows service name “CheckmkService” . Please advise on this as I am trying to get the exact service name in html mail notification.

[martin.schwarz]

@karthicksm02

As suggested I passed SERVICEDISPLAYNAME variable in subject and its returning in empty value.

Perhaps your installation is different from mine (version, edition, language, … just a guess). I must admit however, that I didn’t try this myself - just saw the context summary in the message analysis.

Did you try the steps I gave to find the right variable name? Can you analyse this specific notification (with the empty variable in the subject) to see the context of that specific message?