[Closed] Survey: A new home for "Activate changes"?

Hi @LaSoe

you’re right; I asked for it, and I’m honestly so glad we always receive so much feedback. I’m also glad you’re open about the problems you’re facing instead of suffering in silence. When I look through the list of ideas you posted, I agree with all of them, especially the multi-select dropdown.
For the initiative I’m working on, we’re focusing on the initial steps with Checkmk. Initially, I assumed we could add a folder hierarchy, rework the “Service Monitoring Rules” page (it makes me cry every time I open it), and finally get rid of “Show More” and “Show Less.” Then, we ran a usability test with Sys Admins and DevOps who had never used Checkmk before. It was horrifying to watch. They never got around to creating a rule. The problems started at the beginning, when they failed to find and install the agent. Then, they didn’t realize that they had to activate changes to see them in the monitoring. So, before looking at working with folders or rules, we (my dev team and I) needed to work on answering these questions:

  • How can we improve the workflow for first time users to successfully add a host including installing an agent?
  • How can we make sure that users can easily activate changes even when they don’t know that this concept exists?

I will go into more details during the community call on 1st of July, so if you are interested, please join :slight_smile:

Also, I really want to emphasize I appreciate all the comments, feedback and challenges, because we are doing the whole thing for you, our users. It’s great to know that you care and that what we are doing is important to you. Motivates me a lot

Cheers
Tanja

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