CMK 2.0.0 - InnovaphonePlugin Issue

Troubleshooting
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1

Hi!

The Plugin Outputs the following and fails:

>     Agent exited with code 1: Traceback (most recent call last):

File "/omd/sites/MASTER/share/check_mk/agents/special/agent_innovaphone", line 12, in <module>
sys.exit(main())
File "/omd/sites/MASTER/lib/python3/cmk/special_agents/agent_innovaphone.py", line 102, in main
get_pri_channel(credentials, 'PRI' + str(channel_num))
File "/omd/sites/MASTER/lib/python3/cmk/special_agents/agent_innovaphone.py", line 33, in get_pri_channel
data = etree.parse(get_url(address, user, password)).getroot()
File "/omd/sites/MASTER/lib/python3.8/xml/etree/ElementTree.py", line 1202, in parse
tree.parse(source, parser)
File "/omd/sites/MASTER/lib/python3.8/xml/etree/ElementTree.py", line 595, in parse
self._root = parser._parse_whole(source)
xml.etree.ElementTree.ParseError: not well-formed (invalid token): line 1, column 0
2

The message looks like your Innovaphone gives not an xml output.
I would inspect what you get as an result before it is parsed.

This must be modifed to output first the result of the “get_url” before it is parsed.

3

A try except block around the following block in the agent_innovaphone.py:
data = etree.parse(get_url(address, user, password)).getroot()
helps.
I think it does happen on devices that doesnt have a PRI but instead using ISDN interfaces.

4

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