Dear Sara and Martin and all CMK Users
With the announcement on the conference#9 you made it already clear and shocked quite some of us who invested lot of time over the past year into it, that for you its just a pool of ideas, and actually voting is just an indicator!
Which sounded much different when you announced it in the first place and moved all pending customer feature requests from our support ticket system into this portal. At that point we still had little hopes our features will, at one certain point, find a way into CMK. - First announcement by your PM was âthe ones with the highest votes will be implementedâ (later adapted/changed already)
If I remember correct, on the conference#9 the result on the board was voted âpriority listâ over âidea portalâ. So now its called âIdeas Portalâ. Mhh again, might be not a good feeling for those who took the time and voted. ![]()
This for example is not OK/fair for some reasons
For example, you implement features with less then two digit votes and one with 30 votes you will later drop? You can imagin how that feels to the dozens of feature requests proposed/written and voted by many of us users and now dropped?
And I would bet!, some of the by you picked feature requests would never reach 30 even after one year. They might not even get 1-2 votes per year.
Of course we all understand that there are features which are far more complex and time consuming then others, but so are there also some on the same, or even with a smaller
dev scale with higher votes, compared to the ones you picked with less votes.
As already mentioned here: Voicing your questions about Checkmk Development
One of the problems is, everything behind page 1 will only be found, IF
- people active search for it
- the search request matches the description
- people are willing to spend a LOT of time on the portal to check for specific FRs
- people on a regular base browse through the potal - and why should they if they only had 1-2 FRs they are interested in and voted for?
I would suggest at least combine it. No momentum in one year and less then 10 votes.
The 1year/5 votes been communicated well on the conference (last year already?) and in the forum long before - So quite fair for all feature portal users (regular and very seldom)
The new âruleâ came without warning (or did I missed it?!) and I think not fair especially for those who voted and invested time. As for example @Anders mentioned - suddently all the work and motivation is gone.
As you can feel, its already related with the problem that for us users it does not feel fair or worth it to vote and invest time into it anymore (we had this discussion already before and now another setback for us? - not going into it again)
I will propose again the idea of introducing an internal âhackathonâ where your devs can go though the list and try to solve as many of the feature requests as possible.
Long time ago something similiar was done for many years in a row in your company and
for us it felt really great because with the todays definition from CMK, at least half of been not Bugs, its been little thinks missing, which are today called features and we find plenty of this little things ind the feature portal. even if just 10 votes. And the feedback back in the day from your devs was also very good - as it was a fun gathering and even teambuilding as well.
Waiting for it ![]()
Good parts
- about the post - at least it was all communicated in a proper newsletter (lack of communication in the past, âonly forum, only conference,âŚâ â well improved)
In the meantime, thus, use a real email address when you vote. When including suggestions into the roadmap, we look at the votes behind the suggestion as well. If we see that an idea has a lot of upvotes, especially from a lot of larger customers, we internally consider this with a âhigher weightingâ.
Weâve been contacted now a couple of times so thats some feedback where we can feel something is going on compared to the blackbox of feature requests before.
Just some feedback not a rant post! ![]()
Cheers