Just activated Wato, but

Troubleshooting
1

Hi,
I didn’t use Wato until now (we have a huge site, witch check_mk’s configuration mostly automated by scripts), but I needed to create a Wato user.
The /etc/check_mk, /etc/nagios folders have all both group access to nagios user.
The /var/lib/check_mk folder have these perms :

-rw-r--r--  1 nagios root    0 Jun 24 09:22 acknowledged_werks.mk
drwxr-xr-x. 2 nagios root    6 May 28 08:48 autochecks
drwxr-xr-x. 2 nagios root    6 May 28 08:48 counters
drwxrwxr-x. 2 apache nagios 20 Jun 24 09:21 log
drwxr-xr-x. 2 nagios root    6 May 28 08:48 logwatch
drwxr-xr-x. 2 nagios root    6 May 28 08:48 precompiled
drwxrwx---. 6 apache nagios 85 Jun 24 09:26 wato
drwxrwxr-x. 4 root   apache 36 Jun 24 09:26 web

But when I activate my change, I get this message :

Error running check_mk --automation reload -- (exit code 1):

[Errno 13] Permission denied

On what folder/file are permissions incorrect ?
Thanks,
Regards,
Xavier

2

Hi,
what does the log saying ???

~/var/log$
as site user

3

Exactly the same message
Thx

4

IMHO in ~local path are possibly the some file permissions not correct

5

Just forgot to mention : we do not use OMD either, but a pacjaged version of check_mk raw

Xavier

6

that sounds interesting but make it complicate to give some support with out the knowledge of the installation structure …
What version do you use ??

7

Could you try the following (as the site user) and see if it shows any more information:

cmk --debug -vv -R

This regenerates core config and triggers a reload.

8

Hi, lkoenig
Tried that, it reloads correctly. The error still persists when I activate the change in WATO

Anyway, I tried this as nagios user I got a stacktrace:

-sh-4.2$ check_mk --debug --automation reload
Waiting for exclusive lock on /etc/check_mk/main.mk.
Traceback (most recent call last):
File "/usr/share/check_mk/modules/check_mk.py", line 5238, in <module>
do_automation(a, args)
File "/usr/share/check_mk/modules/automation.py", line 98, in do_automation
result = automation_restart("reload")
File "/usr/share/check_mk/modules/automation.py", line 469, in automation_restart
os.rename(objects_file, backup_path)
OSError: [Errno 13] Permission denied

that gives a hint, just checking
Xavier

9

SOLVED !
The permissions were incorrect on /etc/nagios/object
Thanks to all
Xavier

10

Even if it feels like self-praise, mark your answer as the solution to your problem, so others who might stumble upon this one can find it quickly. Thanks!

11

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