Missing CPU utilization and Interfaces checks in few windows servers

Hello

I have OMD 1.6.0p17 setup and seems few windows servers can fetch CPU and Interface details, however it is missing for few others.

The OS and Hardware setup is same for all hosts. The CMK agent installed on all target systems is latest. Please guide on what is missing.

Thanks,
Khozy

Try to see if the CPU and interface details are in the plugin output. On the check_mk server, login as the site user and do a telnet to a Windows server with the missing details on port 6556

telnet <windowshost> 6556

Or, if you don’t have telnet:

nc -v <windowshost> 6556

Then see if you have sections <<<winperf_if>>> and <<<winperf_processor>>>. If you don’t the issue is most likely at the Windows host; otherwise at the check_mk server.

Yes, I do see the winperf_if and winperf_processor section in the output. What could be possible missing in check_mk server ? as few servers do show the CPU and Interface counters properly.

Ok, can you compare those to the output of a server that does work? Should be similar. If they are, maybe an automatic refresh of the services in check_mk will fix the issue.

If that doesn’t work, can you please post the output of the telnet command?

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