Hello, and thanks 
It is a scale-up, multi-tenant system running version 2.00.042.00.1564994110.
I have talked to my superiors about the new user matter, let’s see how that goes. But I do have a question about this: why doesn’t the admin user work, since it supposedly has all permissions/roles?
As for the ABAP part, thanks in advance for you suggestions. I have already mentioned it and it should be discussed soon. Someone suggested we could use Solution Manager to monitor everything, including HANA, but is that recommended? Does it provide alerts and reports aswell as Check_MK does? Does it allow the monitoring of the same services? How much more, or less complete is it?
Pardon me for the newbie questions, I’m just a trainee, and although my chiefs are very well into this matter (SAP/HANA, but not that much into monitoring), I thought I should get feedback from other sources too.