Hey guys
Is there any possibility to send a mail regarding a host/service manually? For example when there’s an critical issue on a service and I would like to send it to a colleague?
For some services we get an notification when the service is critical in our service desk. Sometimes I would like to do it before when the service is on warn state but then I need to create a ticket on my own with all necessary information. It’s easier when there’s a feature to send this on address xy.
Greetz
Well, you can create a notification rule for specific services that sends out a notification when the service goes in warning. And use a notification group with the mail address of your colleague in it.
Yeah but that’s not the thing. For me I have two cases:
-send out a notification to different colleagues (they may change)
-send out a notificaiton to different ticket systems/addresses*
*and here’s the thing - it should only be an manually notification, not an automatted one.
The best should be an option like this: Send the status from service/host to this mail address
Simply as it is. Maybe when there’s nothing inside like this, I will add an feature request or an feature idea.
Greetz
Overlord
Ah, I see your point. Indeed, I don’t think that’s possible. At least I couldn’t find it. Only the option to resend a notification that’s already been sent.
Sorry I could not be of more help.
Regards,
Louis
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