Hi,
We tried integrating checkmk with service now,do we need to have ITOM module available for this integration and the user should in created in service now should be having read only role?
Hi,
We tried integrating checkmk with service now,do we need to have ITOM module available for this integration and the user should in created in service now should be having read only role?
Yes,
I have created a rule in Notifications and then a rule in host and service parameters used the same user who has ITIL user role in service now
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