Adding Extra Comm-vault services

[sonusandeep (Sandeep)]

Hi Community,

we have added few Comm-vault windows & linux servers to monitoring and few services are under monitoring and a part from that can we monitor some of the additional comm-vault services which are not displaying under the present monitoring services.

if yes, how can we add them?? examples for additional services to be moniored.

Commvault Communication Service

Commvault Client Manager Service

Commvault Network Deamon

Commvault Server Event Manager

Commvault Job Manager

Commvault Application Manager

Commvault Media & Library Manager

Commvault Commands Manager

Commvault Data Analytics

Commvault Content Extractor

Commvault Media Mount Manager

Commvault Messaging Queue

Commvault VSS Provider Service

Commvault Workflow Engine

Commvault Tomcat Service

[tavanez (Pedro Tavanez)]

Hi @sonusandeep,

For both of them you’ll need to create rules, so:
go to “Host & Service Parameters”:

For Windows, search for “Windows Service Discovery”

For Linux, search for “Process Discovery”

Usually I’ll always use regex so I can adapt it to future versions for example.

Cheers

[sonusandeep (Sandeep)]

HI Tavanez,

Thanks it worked out, but i am still unable to see few services of comm vault what user requires.

They might needed to install any extra plugins/agents??

[tavanez (Pedro Tavanez)]

Hi @sonusandeep,

Are they register as windows services or Linux processes ? Can you detail more please.

cheers

[sonusandeep (Sandeep)]

One server is registered as linux and rest all are Windows.

[tavanez (Pedro Tavanez)]

If they are indeed registered then you might have a problem in your rules, did you create them as regex ? do they match all names ?
I’m not sure about comm-vault service names. So in order to help you can you please post here the services/processes names and a print screen off your discover rules ?

Edit: Sorry from the above list (your first post) which aren’t being discovered ? for windows a simple “Commvault *” should work, be aware of the start type when creating a rule

[sonusandeep (Sandeep)]

yes, i have created them as regex for lInux discovery, they are matching all names but i didn’t find few names which user want to be monitored.

these are list of services which are not added in the monitored services list.

Commvault Server Event Manager

Commvault Job Manager

Commvault Application Manager

Commvault Media & Library Manager

Commvault Commands Manager

Commvault Data Analytics

Commvault Content Extractor

Commvault Media Mount Manager

Commvault Messaging Queue

Commvault VSS Provider Service

Commvault Workflow Engine

Commvault Tomcat Service

[tavanez (Pedro Tavanez)]

do they fulfill the state: running and start mode: automatic ?

[niphlod (Simone Bizzotto)]

mind that you need to specify the service name, not the description, here are the differences

you can get such a list with powershell

get-service | where displayname -like '*commvault*' | select name, displayname | ogv

[sonusandeep (Sandeep)]

Thanks Niphlod…

Hope it should work, will try.