Assign service period to BI Aggregation for availability reports?

General
6

Further explanation:

  1. define service period Mo-Fri 07:00-19.00
  2. create rule “service period for services”
  3. assign service period to specific service
  4. view availability timeline of this service
  5. change the setting “service time” in report options to “base report only on service times”
  6. be confused why there is still a line showing crit state 23:59-00:02

Additionally, changing the report option to “include both service and non-service times” shows the exact same numbers. Setting it to “base report only on non-service times” shows “No information available” as if there are no excluded timespans or the service period assignment does not work.