Availability - Service search --> Internal error: 'site'

Troubleshooting
1

CMK version: Checkmk Cloud Edition 2.4.0p14
OS version: Ubuntu 24.04

Error message:
Internal error: ‘site’

HI,
i upgraded from Checkmk Cloud Edition 2.4.0p13 to Checkmk Cloud Edition 2.4.0p14.
If i search for all services with name “PING” and then switch to Availability “view” all is fine. but if i click on “View timeline” i get the following error:

An internal error occurred while processing your request (Crash ID: 7ee72a60-b341-11f0-9eb6-bc2411273a42). You can report this issue to the Checkmk team to help fixing this issue. Please open the crash report page and use the form for reporting the problem.

Checkmk Cloud Edition 2.4.0p13 did not have this problem. I already reported this issue to checkmk.

Looking for help to fix this issue.

Thank you.

2

Thanks for reporting it. I can reproduce the problem and will discuss this internally.

2 Likes
3

The problem is solved as part of Werk #18952: Fix crash rendering availability timeline and Werk #18953: Fix crash when viewing BI aggregation as both had the same error. It will be available in 2.4.0p15.

3 Likes