Cannot monitor HPE MSA 2050 arrays

Ershad · February 13, 2023, 3:15pm

**CMK version:2.0.0p5 (CRE)
**OS version:debian10
Hi everyone,
I recently set up a SAN MSA 2050 and successfully configured SNMP (all versions were tested). However, I am facing an issue where only the two controller interfaces and uptime are being displayed, but not the hard disks. Would anyone be able to assist me in resolving this issue? Thank you in advance for your help!
Error message:

Output of “cmk --debug -vvn hostname”: (If it is a problem with checks or plugins)

Checkmk version 2.0.0p5
Try license usage history update.
Try aquire lock on /omd/sites/Toulouse/var/check_mk/license_usage/next_run
Got lock on /omd/sites/Toulouse/var/check_mk/license_usage/next_run
Try aquire lock on /omd/sites/Toulouse/var/check_mk/license_usage/history.json
Got lock on /omd/sites/Toulouse/var/check_mk/license_usage/history.json
Next run time has not been reached yet. Abort.
Releasing lock on /omd/sites/Toulouse/var/check_mk/license_usage/history.json
Released lock on /omd/sites/Toulouse/var/check_mk/license_usage/history.json
Releasing lock on /omd/sites/Toulouse/var/check_mk/license_usage/next_run
Released lock on /omd/sites/Toulouse/var/check_mk/license_usage/next_run
Loading autochecks from /omd/sites/Toulouse/var/check_mk/autochecks/TO-MSA2050.mk
+ FETCHING DATA
  Source: SourceType.HOST/FetcherType.SNMP
[cpu_tracking] Start [7f63d8d5ecd0]
[SNMPFetcher] Fetch with cache settings: SNMPFileCache(base_path=PosixPath('/omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/TO-MSA2050'), max_age=0, disabled=False, use_outdated=False, simulation=False), Cache enabled: True
Not using cache (Too old. Age is 3 sec, allowed is 0 sec)
[SNMPFetcher] Execute data source
No persisted sections loaded
  SNMP scan:
       Getting OID .1.3.6.1.2.1.1.1.0: Running 'snmpget -v2c -c ICAM -m "" -M "" -On -OQ -Oe -Ot 10.31.X.X .1.3.6.1.2.1.1.1.0'
SNMP answer: ==> ["HPE MSA 2050 SAS"]
b'HPE MSA 2050 SAS'
       Getting OID .1.3.6.1.2.1.1.2.0: Running 'snmpget -v2c -c ICAM -m "" -M "" -On -OQ -Oe -Ot 10.31.X.X .1.3.6.1.2.1.1.2.0'
SNMP answer: ==> [.1.3.6.1.4.1.11.2.51]
b'.1.3.6.1.4.1.11.2.51'
       Using cached OID .1.3.6.1.2.1.1.1.0: 'HPE MSA 2050 SAS'
   SNMP scan found                    snmp_uptime
Try aquire lock on /omd/sites/Toulouse/tmp/check_mk/snmp_scan_cache/TO-MSA2050.10.31.X.X
Got lock on /omd/sites/Toulouse/tmp/check_mk/snmp_scan_cache/TO-MSA2050.10.31.X.X
Releasing lock on /omd/sites/Toulouse/tmp/check_mk/snmp_scan_cache/TO-MSA2050.10.31.X.X
Released lock on /omd/sites/Toulouse/tmp/check_mk/snmp_scan_cache/TO-MSA2050.10.31.X.X
if64: Fetching data (SNMP walk cache is enabled: Use any locally cached information)
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.1'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.2'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.3'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.5'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.8'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.6'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.7'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.8'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.9'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.13'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.14'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.10'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.11'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.12'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.13'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.19'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.20'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.21'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.18'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.2.2.1.6'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.31.1.1.1.15'
snmp_info: Fetching data (SNMP walk cache is enabled: Use any locally cached information)
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.1.1'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.1.4'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.1.5'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.1.6'
snmp_uptime: Fetching data (SNMP walk cache is enabled: Use any locally cached information)
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.1.3'
Running 'snmpbulkwalk -Cr10 -v2c -c ICAM -m "" -M "" -Cc -OQ -OU -On -Ot 10.31.X.X .1.3.6.1.2.1.25.1.1'
Write data to cache file /omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/checking/TO-MSA2050
Try aquire lock on /omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/checking/TO-MSA2050
Got lock on /omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/checking/TO-MSA2050
Releasing lock on /omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/checking/TO-MSA2050
Released lock on /omd/sites/Toulouse/tmp/check_mk/data_source_cache/snmp/checking/TO-MSA2050
[cpu_tracking] Stop [7f63d8dXXXXX - Snapshot(process=posix.times_result(user=0.050000000000000044, system=0.06, children_user=0.06, children_system=0.05, elapsed=1.330000001937151))]
  Source: SourceType.HOST/FetcherType.PIGGYBACK
[cpu_tracking] Start [7f63d8d5e820]
No piggyback files for 'TO-MSA2050'. Skip processing.
No piggyback files for '10.31.X.X'. Skip processing.
[PiggybackFetcher] Fetch with cache settings: NoCache(base_path=PosixPath('/omd/sites/Toulouse/tmp/check_mk/data_source_cache/piggyback/TO-MSA2050'), max_age=0, disabled=False, use_outdated=False, simulation=False), Cache enabled: False
[PiggybackFetcher] Execute data source
Not writing data to cache file (Cache usage disabled)
[cpu_tracking] Stop [7f63d8dXXXXX - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.0))]
[cpu_tracking] Start [7f63d8e5fd90]
+ PARSE FETCHER RESULTS
  Source: SourceType.HOST/FetcherType.SNMP
No persisted sections loaded
  -> Add sections: ['if64', 'snmp_info', 'snmp_uptime']
  Source: SourceType.HOST/FetcherType.PIGGYBACK
No persisted sections loaded
  -> Add sections: []
Received no piggyback data
Loading item states
Try aquire lock on /omd/sites/Toulouse/tmp/check_mk/counters/TO-MSA2050
Got lock on /omd/sites/Toulouse/tmp/check_mk/counters/TO-MSA2050
Releasing lock on /omd/sites/Toulouse/tmp/check_mk/counters/TO-MSA2050
Released lock on /omd/sites/Toulouse/tmp/check_mk/counters/TO-MSA2050
Interface 002        [eth0], (up), MAC: 00:C0:FF:XX:XX:XX, Speed: 1 GBit/s, In: 1.22 kB/s (<0.01%), Out: 1.78 kB/s (<0.01%)
Interface 003        [mcmc], (up), MAC: 02:C0:FF:XX:XX:XX, Speed: unknown, In: 123 B/s, Out: 92.3 B/s
SNMP Info            TO-MSA2050, Salle serveurs BATK, Administrateur
Uptime               Up since Feb 11 2023 23:49:58, Uptime: 1 day 16 hours
No piggyback files for 'TO-MSA2050'. Skip processing.
No piggyback files for '10.31.X.X'. Skip processing.
[cpu_tracking] Stop [7f63d8eXXXXX - Snapshot(process=posix.times_result(user=0.010000000000000009, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.009999997913837433))]
[snmp] Success, execution time 1.3 sec | execution_time=1.340 user_time=0.060 system_time=0.060 children_user_time=0.060 children_system_time=0.050 cmk_time_snmp=1.110 cmk_time_agent=0.000

andreas-doehler · February 13, 2023, 4:22pm

The hardware status cannot be monitored with SNMP. You need to configure the special agent for HPE MSA devices.
→ rule “HP MSA via Web Interface”
If you setup an read only account and use this account with the special agent, you should see a little bit more than the three services.

Ershad · February 13, 2023, 9:17pm

That worked very well ! thanks a lot

elias.voelker · February 14, 2023, 9:31pm

Hi @Ershad

welcome to the forum. I am glad you got your problem solved quickly.

Please mark @andreas-doehler 's suggestion as a solution. That makes it easier for others to find it.

Thanks
Elias

system · February 14, 2024, 9:32pm

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed. Contact an admin if you think this should be re-opened.