Check_MK Discovery | Parsing of section services failed

[ETSystems (Systems Support ET)]

Hi,

I am getting a warning alert in Check_MK Discovery with a status summary as “Parsing of section services failed”

I could see the below error details inside the crash report.

.

can someone please help me understand the exact cause of this issue?

Regards,

[andreas-doehler (Andreas)]

It looks like the agent output of this machine has a problem.
If possible the services section of this machine would be relevant for further troubleshooting.
I think there is one wrong formatted line in this section.

[ETSystems (Systems Support ET)]

@andreas-doehler

If possible the services section of this machine would be relevant for further troubleshooting.

The “Service Summary” check is not being discovered.

[andreas-doehler (Andreas)]

I mean the services section of your agent output not the service table.

[ETSystems (Systems Support ET)]

KPSSVC stopped/demand KDC Proxy Server service (KPS)
KSatPlugInConfigUpdater_122_JSatBased stopped/disabled KSatPlugInConfigUpdater_122_JSatBased, viIT, SlimBox3.0, TimJasper
KSatPlugInConfigUpdater_123_JSatBased stopped/disabled KSatPlugInConfigUpdater_123_JSatBased, viIT, SlimBox3.1, TimJasper
KSatPlugInFwUpdater_122_JSatBased stopped/disabled KSatPlugInFwUpdater_122_JSatBased, viIT, SlimBox3.0, TimJasper
KSatPlugInFwUpdater_123_JSatBased stopped/disabled KSatPlugInFwUpdater_123_JSatBased, viIT, SlimBox3.1, TimJasper
KSatPlugInRemoteDiag_122 stopped/disabled KSatPlugInRemoteDiag_122, SlimBox3.0, viIT, Jasper
KSatPlugInRemoteDiag_123
** stopped/disabled KSatPlugInRemoteDiag_123, SlimBox3.1, viIT, Jasper**
KSatTabLogicLoader stopped/disabled KSatTabLogicLoader
KtmRm stopped/demand KtmRm for Distributed Transaction Coordinator
LanmanServer running/auto Server

when I try to run cmk -d of this host, I can see a Windows server (highlighted) printed in two lines while comparing to other service outputs.
will that be the cause of this issue?

[andreas-doehler (Andreas)]

@ETSystems

will that be the cause of this issue?

Yes - your services section looks broken.
For this i have no quick solution. You need to forward this to the team in Munich.

[ETSystems (Systems Support ET)]

is it possible to exclude verifying this particular service from checking?

[r.sander (Robert Sander)]

Yes, with the ruleset “Disabled checks”.

[ETSystems (Systems Support ET)]

Sorry if my question was not clear.
I was asking if we could exclude a particular Windows service alone in the Service Summary check.

[r.sander (Robert Sander)]

@ETSystems

if we could exclude a particular Windows service alone in the Service Summary check.

No. The issue you face is that the parsing of the complete <<<services>>> section fails. I.e. you would not be able to exclude a single Windows service as the error happens before being able to select them.