[Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

today i found out that all my windows servers report wrong cpu utilization. They are mostly between 60% and 70% but actually most of these servers are just waiting to do something – in task manager they might never reach 5%

here is an example:

#cmk -nv SELBACHSRV

Check_mk version 1.2.0p1

CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)

Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write

LOG Application OK - no error messages

LOG Windows PowerShell OK - no error messages

Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file usage: 16.7% (0.8/5.1 GB)

System Time OK - Offset is -0.2 sec (levels at 30/60 sec)

System Updates OK - 8 important […]

Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)

fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at 86.0/93.0%), trend: -29.62MB / 24 hours

fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at 96.3/98.2%), trend: +128.99MB / 24 hours

service_Apache2.2 OK - running (start type is auto)

service_lanmanserver OK - running (start type is auto)

OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891

Any idea whats the problem – am I the only one with that problem?

···

Mathias Decker

I'm afraid not!

I've just installed 1.2.0p3 on a couple windows servers. Windows Task Manager is reporting CPU usage as 3%-5% on both servers, but check_mk is alerting red with 96% CPU Utilisation!

Does anyone know why this is happening?

Roger

···

From: <Decker>, Mathias <mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
Date: Tuesday, 17 July 2012 20:00
To: “'checkmk-en@lists.mathias-kettner.de<mailto:‘checkmk-en@lists.mathias-kettner.de>’” <checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-kettner.de>>
Subject: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

today i found out that all my windows servers report wrong cpu utilization. They are mostly between 60% and 70% but actually most of these servers are just waiting to do something – in task manager they might never reach 5%
here is an example:

#cmk -nv SELBACHSRV
Check_mk version 1.2.0p1
CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
LOG Application OK - no error messages

LOG Windows PowerShell OK - no error messages
Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file usage: 16.7% (0.8/5.1 GB)
System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
System Updates OK - 8 important […]
Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)
fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at 86.0/93.0%), trend: -29.62MB / 24 hours

fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at 96.3/98.2%), trend: +128.99MB / 24 hours
service_Apache2.2 OK - running (start type is auto)

service_lanmanserver OK - running (start type is auto)
OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891

Any idea whats the problem – am I the only one with that problem?

--
Mathias Decker

________________________________________________________________________

CONFIDENTIALITY - This email and any files transmitted with it, are confidential, may be legally privileged and are intended solely for the use of the individual or entity to whom they are addressed. If this has come to you in error, you must not copy, distribute, disclose or use any of the information it contains. Please notify the sender immediately and delete them from your system.

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Hi Roger,

I have the same Problem :frowning:

I monitor the cpu usage at the moment via SNMP, while i need the graphs
for reporting.

I have wrote the same problem in the german mailing list, but no answer :frowning:

Regards
Stefan

···

Am 24.10.12 16:27 schrieb "Roger Munoz" unter <Roger.Munoz@performgroup.com>:

I'm afraid not!

I've just installed 1.2.0p3 on a couple windows servers. Windows Task
Manager is reporting CPU usage as 3%-5% on both servers, but check_mk is
alerting red with 96% CPU Utilisation!

Does anyone know why this is happening?

Roger

From: <Decker>, Mathias
<mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
Date: Tuesday, 17 July 2012 20:00
To:
"'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-ket
tner.de>'"
<checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-kettn
er.de>>
Subject: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

today i found out that all my windows servers report wrong cpu
utilization. They are mostly between 60% and 70% but actually most of
these servers are just waiting to do something ­ in task manager they
might never reach 5%
here is an example:

#cmk -nv SELBACHSRV
Check_mk version 1.2.0p1
CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
LOG Application OK - no error messages
Š
LOG Windows PowerShell OK - no error messages
Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file
usage: 16.7% (0.8/5.1 GB)
System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
System Updates OK - 8 important [Š]
Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)
fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at
86.0/93.0%), trend: -29.62MB / 24 hours
Š
fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at
96.3/98.2%), trend: +128.99MB / 24 hours
service_Apache2.2 OK - running (start type is auto)
Š
service_lanmanserver OK - running (start type is auto)
OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891

Any idea whats the problem ­ am I the only one with that problem?

--
Mathias Decker

________________________________________________________________________

CONFIDENTIALITY - This email and any files transmitted with it, are
confidential, may be legally privileged and are intended solely for the
use of the individual or entity to whom they are addressed. If this has
come to you in error, you must not copy, distribute, disclose or use any
of the information it contains. Please notify the sender immediately and
delete them from your system.

SECURITY - Please be aware that communication by email, by its very
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email you consent to us monitoring and reading any such correspondence.

VIRUSES - Although this email message has been scanned for the presence
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AUTHORITY - Any views or opinions expressed in this email are solely
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Group.

COPYRIGHT - Copyright of this email and any attachments belongs to
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_______________________________________________
checkmk-en mailing list
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http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

Hello Guys,

is this a problem of all your windows servers or only a couple?
And Windows Versions has the problem?

regards
Bastian

···

Am Mittwoch, 24. Oktober 2012, 15:10:24 schrieb Stefan Mikuszeit:

Hi Roger,

I have the same Problem :frowning:

I monitor the cpu usage at the moment via SNMP, while i need the graphs
for reporting.

I have wrote the same problem in the german mailing list, but no answer :frowning:

Regards
Stefan

Am 24.10.12 16:27 schrieb "Roger Munoz" unter > > <Roger.Munoz@performgroup.com>:
>I'm afraid not!
>
>I've just installed 1.2.0p3 on a couple windows servers. Windows Task
>Manager is reporting CPU usage as 3%-5% on both servers, but check_mk is
>alerting red with 96% CPU Utilisation!
>
>Does anyone know why this is happening?
>
>Roger
>
>
>
>From: <Decker>, Mathias
><mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
>Date: Tuesday, 17 July 2012 20:00
>To:
>"'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-ket
>tner.de>'"
><checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-kettn
>er.de>>
>Subject: [Check_mk (english)] faulty cpu utilisation on windows agents
>
>Hi,
>
>today i found out that all my windows servers report wrong cpu
>utilization. They are mostly between 60% and 70% but actually most of
>these servers are just waiting to do something ­ in task manager they
>might never reach 5%
>here is an example:
>
>#cmk -nv SELBACHSRV
>Check_mk version 1.2.0p1
>CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
>Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
>LOG Application OK - no error messages

>LOG Windows PowerShell OK - no error messages
>Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file
>usage: 16.7% (0.8/5.1 GB)
>System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
>System Updates OK - 8 important [Š]
>Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)
>fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at
>86.0/93.0%), trend: -29.62MB / 24 hours

>fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at
>96.3/98.2%), trend: +128.99MB / 24 hours
>service_Apache2.2 OK - running (start type is auto)

>service_lanmanserver OK - running (start type is auto)
>OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891
>
>Any idea whats the problem ­ am I the only one with that problem?
>
>--
>Mathias Decker
>
>________________________________________________________________________
>
>CONFIDENTIALITY - This email and any files transmitted with it, are
>confidential, may be legally privileged and are intended solely for the
>use of the individual or entity to whom they are addressed. If this has
>come to you in error, you must not copy, distribute, disclose or use any
>of the information it contains. Please notify the sender immediately and
>delete them from your system.
>
>SECURITY - Please be aware that communication by email, by its very
>nature, is not 100% secure and by communicating with Perform Group by
>email you consent to us monitoring and reading any such correspondence.
>
>VIRUSES - Although this email message has been scanned for the presence
>of computer viruses, the sender accepts no liability for any damage
>sustained as a result of a computer virus and it is the recipient¹s
>responsibility to ensure that email is virus free.
>
>AUTHORITY - Any views or opinions expressed in this email are solely
>those of the sender and do not necessarily represent those of Perform
>Group.
>
>COPYRIGHT - Copyright of this email and any attachments belongs to
>Perform Group, Companies House Registration number 6324278.
>_______________________________________________
>checkmk-en mailing list
>checkmk-en@lists.mathias-kettner.de
>http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

--
Bastian Kuhn

Mathias Kettner GmbH
Registergericht: Amtsgericht München, HRB 165902
Firmensitz: Kellerstraße 29, 81667 München
Geschäftsführer: Mathias Kettner

Tel. 089 / 1890 4210
Fax 089 / 1890 4211
http://mathias-kettner.de

It applies to all our Windows servers here, no matter how many processors they have.

Windows 2000, 2003, 2008, 2008R2.

Reports 70+ % on all.

check_mk polls every 10 minutes here if that makes any difference. It shouldn't, the number returned seems totally bogus regardless.

Cheers,

Phil

···

--
Phil Randal
Infrastructure Engineer
Hoople Ltd | Thorn Office Centre | Hereford HR2 6JT
Tel: 01432 260415 | Email: phil.randal@hoopleltd.co.uk

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Bastian Kuhn
Sent: 25 October 2012 16:55
To: checkmk-en@lists.mathias-kettner.de
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hello Guys,

is this a problem of all your windows servers or only a couple?
And Windows Versions has the problem?

regards
Bastian

Am Mittwoch, 24. Oktober 2012, 15:10:24 schrieb Stefan Mikuszeit:

Hi Roger,

I have the same Problem :frowning:

I monitor the cpu usage at the moment via SNMP, while i need the
graphs for reporting.

I have wrote the same problem in the german mailing list, but no
answer :frowning:

Regards
Stefan

Am 24.10.12 16:27 schrieb "Roger Munoz" unter > > <Roger.Munoz@performgroup.com>:
>I'm afraid not!
>
>I've just installed 1.2.0p3 on a couple windows servers. Windows Task
>Manager is reporting CPU usage as 3%-5% on both servers, but
>check_mk is alerting red with 96% CPU Utilisation!
>
>Does anyone know why this is happening?
>
>Roger
>
>
>
>From: <Decker>, Mathias
><mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
>Date: Tuesday, 17 July 2012 20:00
>To:
>"'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathia
>s-ket
>tner.de>'"
><checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-
>kettn
>er.de>>
>Subject: [Check_mk (english)] faulty cpu utilisation on windows
>agents
>
>Hi,
>
>today i found out that all my windows servers report wrong cpu
>utilization. They are mostly between 60% and 70% but actually most of
>these servers are just waiting to do something ­ in task manager they
>might never reach 5% here is an example:
>
>#cmk -nv SELBACHSRV
>Check_mk version 1.2.0p1
>CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
>Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
>LOG Application OK - no error messages

>LOG Windows PowerShell OK - no error messages Memory and pagefile OK
>- Memory usage: 26.4% (0.9/3.2 GB), Page file
>usage: 16.7% (0.8/5.1 GB)
>System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
>System Updates OK - 8 important [Š]
>Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)
>fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at
>86.0/93.0%), trend: -29.62MB / 24 hours Š
>fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at
>96.3/98.2%), trend: +128.99MB / 24 hours
>service_Apache2.2 OK - running (start type is auto)

>service_lanmanserver OK - running (start type is auto) OK - Agent
>version 1.2.0p2, execution time 21.9 sec|execution_time=21.891
>
>Any idea whats the problem ­ am I the only one with that problem?
>
>--
>Mathias Decker
>
>_____________________________________________________________________
>___
>
>CONFIDENTIALITY - This email and any files transmitted with it, are
>confidential, may be legally privileged and are intended solely for
>the use of the individual or entity to whom they are addressed. If
>this has come to you in error, you must not copy, distribute,
>disclose or use any of the information it contains. Please notify the
>sender immediately and delete them from your system.
>
>SECURITY - Please be aware that communication by email, by its very
>nature, is not 100% secure and by communicating with Perform Group by
>email you consent to us monitoring and reading any such correspondence.
>
>VIRUSES - Although this email message has been scanned for the
>presence of computer viruses, the sender accepts no liability for any
>damage sustained as a result of a computer virus and it is the
>recipient¹s responsibility to ensure that email is virus free.
>
>AUTHORITY - Any views or opinions expressed in this email are solely
>those of the sender and do not necessarily represent those of Perform
>Group.
>
>COPYRIGHT - Copyright of this email and any attachments belongs to
>Perform Group, Companies House Registration number 6324278.
>_______________________________________________
>checkmk-en mailing list
>checkmk-en@lists.mathias-kettner.de
>http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

--
Bastian Kuhn

Mathias Kettner GmbH
Registergericht: Amtsgericht München, HRB 165902
Firmensitz: Kellerstraße 29, 81667 München
Geschäftsführer: Mathias Kettner

Tel. 089 / 1890 4210
Fax 089 / 1890 4211
http://mathias-kettner.de
_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en
“Any opinion expressed in this e-mail or any attached files are those of the individual and not necessarily those of Hoople Ltd. You should be aware that Hoople Ltd. monitors its email service. This e-mail and any attached files are confidential and intended solely for the use of the addressee. This communication may contain material protected by law from being passed on. If you are not the intended recipient and have received this e-mail in error, you are advised that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please contact the sender immediately and destroy all copies of it.

It's happening on 4 "Windows server 2003 R2" systems.

Roger

···

On 25/10/2012 16:54, "Bastian Kuhn" <bk@mathias-kettner.de> wrote:

Hello Guys,

is this a problem of all your windows servers or only a couple?
And Windows Versions has the problem?

regards
Bastian

Am Mittwoch, 24. Oktober 2012, 15:10:24 schrieb Stefan Mikuszeit:

Hi Roger,

I have the same Problem :frowning:

I monitor the cpu usage at the moment via SNMP, while i need the graphs
for reporting.

I have wrote the same problem in the german mailing list, but no answer
:frowning:

Regards
Stefan

Am 24.10.12 16:27 schrieb "Roger Munoz" unter >> >> <Roger.Munoz@performgroup.com>:
>I'm afraid not!
>
>I've just installed 1.2.0p3 on a couple windows servers. Windows Task
>Manager is reporting CPU usage as 3%-5% on both servers, but check_mk
is
>alerting red with 96% CPU Utilisation!
>
>Does anyone know why this is happening?
>
>Roger
>
>
>
>From: <Decker>, Mathias
><mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
>Date: Tuesday, 17 July 2012 20:00
>To:

"'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-k
et

>tner.de>'"

<checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-ket
tn

>er.de>>
>Subject: [Check_mk (english)] faulty cpu utilisation on windows agents
>
>Hi,
>
>today i found out that all my windows servers report wrong cpu
>utilization. They are mostly between 60% and 70% but actually most of
>these servers are just waiting to do something ­ in task manager they
>might never reach 5%
>here is an example:
>
>#cmk -nv SELBACHSRV
>Check_mk version 1.2.0p1
>CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
>Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
>LOG Application OK - no error messages

>LOG Windows PowerShell OK - no error messages
>Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file
>usage: 16.7% (0.8/5.1 GB)
>System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
>System Updates OK - 8 important [Š]
>Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d
08:52:11)
>fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at
>86.0/93.0%), trend: -29.62MB / 24 hours

>fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at
>96.3/98.2%), trend: +128.99MB / 24 hours
>service_Apache2.2 OK - running (start type is auto)

>service_lanmanserver OK - running (start type is auto)
>OK - Agent version 1.2.0p2, execution time 21.9
sec>execution_time=21.891
>
>Any idea whats the problem ­ am I the only one with that problem?
>
>--
>Mathias Decker
>

________________________________________________________________________

>
>CONFIDENTIALITY - This email and any files transmitted with it, are
>confidential, may be legally privileged and are intended solely for the
>use of the individual or entity to whom they are addressed. If this has
>come to you in error, you must not copy, distribute, disclose or use
any
>of the information it contains. Please notify the sender immediately
and
>delete them from your system.
>
>SECURITY - Please be aware that communication by email, by its very
>nature, is not 100% secure and by communicating with Perform Group by
>email you consent to us monitoring and reading any such correspondence.
>
>VIRUSES - Although this email message has been scanned for the presence
>of computer viruses, the sender accepts no liability for any damage
>sustained as a result of a computer virus and it is the recipient¹s
>responsibility to ensure that email is virus free.
>
>AUTHORITY - Any views or opinions expressed in this email are solely
>those of the sender and do not necessarily represent those of Perform
>Group.
>
>COPYRIGHT - Copyright of this email and any attachments belongs to
>Perform Group, Companies House Registration number 6324278.
>_______________________________________________
>checkmk-en mailing list
>checkmk-en@lists.mathias-kettner.de
>http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

--
Bastian Kuhn

Mathias Kettner GmbH
Registergericht: Amtsgericht München, HRB 165902
Firmensitz: Kellerstraße 29, 81667 München
Geschäftsführer: Mathias Kettner

Tel. 089 / 1890 4210
Fax 089 / 1890 4211
http://mathias-kettner.de

________________________________________________________________________

CONFIDENTIALITY - This email and any files transmitted with it, are confidential, may be legally privileged and are intended solely for the use of the individual or entity to whom they are addressed. If this has come to you in error, you must not copy, distribute, disclose or use any of the information it contains. Please notify the sender immediately and delete them from your system.

SECURITY - Please be aware that communication by email, by its very nature, is not 100% secure and by communicating with Perform Group by email you consent to us monitoring and reading any such correspondence.

VIRUSES - Although this email message has been scanned for the presence of computer viruses, the sender accepts no liability for any damage sustained as a result of a computer virus and it is the recipient’s responsibility to ensure that email is virus free.

AUTHORITY - Any views or opinions expressed in this email are solely those of the sender and do not necessarily represent those of Perform Group.

COPYRIGHT - Copyright of this email and any attachments belongs to Perform Group, Companies House Registration number 6324278.

We have the issue on 2 Datacenter 2008 R2 Servers and other Windows
Versions,
It's not a Version fault !

Regards
Stefan

···

Am 25.10.12 18:10 schrieb "Roger Munoz" unter <Roger.Munoz@performgroup.com>:

It's happening on 4 "Windows server 2003 R2" systems.

Roger

On 25/10/2012 16:54, "Bastian Kuhn" <bk@mathias-kettner.de> wrote:

Hello Guys,

is this a problem of all your windows servers or only a couple?
And Windows Versions has the problem?

regards
Bastian

Am Mittwoch, 24. Oktober 2012, 15:10:24 schrieb Stefan Mikuszeit:

Hi Roger,

I have the same Problem :frowning:

I monitor the cpu usage at the moment via SNMP, while i need the graphs
for reporting.

I have wrote the same problem in the german mailing list, but no answer
:frowning:

Regards
Stefan

Am 24.10.12 16:27 schrieb "Roger Munoz" unter >>> >>> <Roger.Munoz@performgroup.com>:
>I'm afraid not!
>
>I've just installed 1.2.0p3 on a couple windows servers. Windows Task
>Manager is reporting CPU usage as 3%-5% on both servers, but check_mk
is
>alerting red with 96% CPU Utilisation!
>
>Does anyone know why this is happening?
>
>Roger
>
>
>
>From: <Decker>, Mathias
><mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
>Date: Tuesday, 17 July 2012 20:00
>To:

"'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-
k
et

>tner.de>'"

<checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-ke
t
tn

>er.de>>
>Subject: [Check_mk (english)] faulty cpu utilisation on windows agents
>
>Hi,
>
>today i found out that all my windows servers report wrong cpu
>utilization. They are mostly between 60% and 70% but actually most of
>these servers are just waiting to do something ­ in task manager they
>might never reach 5%
>here is an example:
>
>#cmk -nv SELBACHSRV
>Check_mk version 1.2.0p1
>CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
>Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
>LOG Application OK - no error messages

>LOG Windows PowerShell OK - no error messages
>Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file
>usage: 16.7% (0.8/5.1 GB)
>System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
>System Updates OK - 8 important [Š]
>Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d
08:52:11)
>fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at
>86.0/93.0%), trend: -29.62MB / 24 hours

>fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels
at
>96.3/98.2%), trend: +128.99MB / 24 hours
>service_Apache2.2 OK - running (start type is auto)

>service_lanmanserver OK - running (start type is auto)
>OK - Agent version 1.2.0p2, execution time 21.9
sec>execution_time=21.891
>
>Any idea whats the problem ­ am I the only one with that problem?
>
>--
>Mathias Decker
>

_______________________________________________________________________
_

>
>CONFIDENTIALITY - This email and any files transmitted with it, are
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Geschäftsführer: Mathias Kettner

Tel. 089 / 1890 4210
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________________________________________________________________________

CONFIDENTIALITY - This email and any files transmitted with it, are
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Hi,

don't know if it helps but I don't see this behaviour in an 1.2.p2 based installation.
Maybe this is hardware- or cpu related?
Are these machines virtual machines? If so, which virtualisation technology? If these are real machines, which cpu models? All the same?

we have just kvm-based VMs and no problems with the cpu-checks so far.

···

--
Kind Regards
Mit freundlichen Grüßen

Sven Kieske

CompAct GmbH
Stralsunder Straße 62
33605 Bielefeld

Telefon: +49 521 2998222
Telefax: +49 521 2603198

Happens on physical and virtual machines here.

Cheers,

Phil

···

--
Phil Randal
Infrastructure Engineer
Hoople Ltd | Thorn Office Centre | Hereford HR2 6JT
Tel: 01432 260415 | Email: phil.randal@hoopleltd.co.uk

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of sven.kieske@compact.de
Sent: 25 October 2012 17:20
To: checkmk-en@lists.mathias-kettner.de
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

don't know if it helps but I don't see this behaviour in an 1.2.p2 based installation.
Maybe this is hardware- or cpu related?
Are these machines virtual machines? If so, which virtualisation technology? If these are real machines, which cpu models? All the same?

we have just kvm-based VMs and no problems with the cpu-checks so far.
--
Kind Regards
Mit freundlichen Grüßen

Sven Kieske

CompAct GmbH
Stralsunder Straße 62
33605 Bielefeld

Telefon: +49 521 2998222
Telefax: +49 521 2603198

“Any opinion expressed in this e-mail or any attached files are those of the individual and not necessarily those of Hoople Ltd. You should be aware that Hoople Ltd. monitors its email service. This e-mail and any attached files are confidential and intended solely for the use of the addressee. This communication may contain material protected by law from being passed on. If you are not the intended recipient and have received this e-mail in error, you are advised that any use, dissemination, forwarding, printing or copying of this e-mail is strictly prohibited. If you have received this e-mail in error please contact the sender immediately and destroy all copies of it.

Of my 4 windows servers, 2 are physical and 2 are virtual.

Roger

···

On 25/10/2012 17:22, "Randal, Phil" <phil.randal@hoopleltd.co.uk> wrote:

Happens on physical and virtual machines here.

Cheers,

Phil

--
Phil Randal
Infrastructure Engineer
Hoople Ltd | Thorn Office Centre | Hereford HR2 6JT
Tel: 01432 260415 | Email: phil.randal@hoopleltd.co.uk

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de
[mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of
sven.kieske@compact.de
Sent: 25 October 2012 17:20
To: checkmk-en@lists.mathias-kettner.de
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

don't know if it helps but I don't see this behaviour in an 1.2.p2 based
installation.
Maybe this is hardware- or cpu related?
Are these machines virtual machines? If so, which virtualisation
technology? If these are real machines, which cpu models? All the same?

we have just kvm-based VMs and no problems with the cpu-checks so far.
--
Kind Regards
Mit freundlichen Grüßen

Sven Kieske

CompAct GmbH
Stralsunder Straße 62
33605 Bielefeld

Telefon: +49 521 2998222
Telefax: +49 521 2603198

³Any opinion expressed in this e-mail or any attached files are those of
the individual and not necessarily those of Hoople Ltd. You should be
aware that Hoople Ltd. monitors its email service. This e-mail and any
attached files are confidential and intended solely for the use of the
addressee. This communication may contain material protected by law from
being passed on. If you are not the intended recipient and have received
this e-mail in error, you are advised that any use, dissemination,
forwarding, printing or copying of this e-mail is strictly prohibited. If
you have received this e-mail in error please contact the sender
immediately and destroy all copies of it.
_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

I have exactly the same issue on all windows servers. When can we expect an update which will resolve this issues?

Kind regards,

Niek Waarbroek
Research & Development

Jitscale BV, Einsteinbaan 4a, 3439 NJ Nieuwegein, The Netherlands
Jitscale Ltd, 123 Pall Mall, SW1 Y5ED, London, United Kingdom
Jitscale Inc., 1030 North Orange Avenue, FL 32801, Orlando, United States

T: +31 (0)88 0022 700
F: +31 (0)88 0022 701
E: nwaarbroek@jitscale.com
http://www.jitscale.com

Jitscale ontwerpt, bouwt, beheert en optimaliseert bedrijfskritische IT-infrastructuren met een onafhankelijke blik op het gebruik van technologieën en soft- en hardware.

******* Disclaimer *******

Deze e-mail, inclusief meegezonden files, bevat vertrouwelijke informatie en is uitslui- tend bedoeld voor de beoogde ontvanger. Indien u niet de beoogde ontvanger bent, gelieve contact op te nemen met de verzender en deze e-mail inclusief meegezonden files niet prijs te geven, niet te kopiëren en van uw computer(systeem) te verwijderen. Aan deze e-mail kunnen geen rechten worden ontleend, tenzij de inhoud hiervan door een daartoe bevoegd persoon per reguliere post of telefax wordt bevestigd. Jitscale is op geen enkele wijze aansprakelijk voor enige schade, direct dan wel indirect, in welke vorm dan ook, als gevolg van het per e-mail versturen van gegevens en/of documenten.
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···

On Thu, Oct 25, 2012 at 6:34 PM, Roger Munoz Roger.Munoz@performgroup.com wrote:

Of my 4 windows servers, 2 are physical and 2 are virtual.

Roger

On 25/10/2012 17:22, “Randal, Phil” phil.randal@hoopleltd.co.uk wrote:

Happens on physical and virtual machines here.

Cheers,

Phil

Phil Randal

Infrastructure Engineer

Hoople Ltd | Thorn Office Centre | Hereford HR2 6JT

Tel: 01432 260415 | Email: phil.randal@hoopleltd.co.uk

-----Original Message-----

From: checkmk-en-bounces@lists.mathias-kettner.de

[mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of

sven.kieske@compact.de

Sent: 25 October 2012 17:20

To: checkmk-en@lists.mathias-kettner.de

Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

don’t know if it helps but I don’t see this behaviour in an 1.2.p2 based

installation.

Maybe this is hardware- or cpu related?

Are these machines virtual machines? If so, which virtualisation

technology? If these are real machines, which cpu models? All the same?

we have just kvm-based VMs and no problems with the cpu-checks so far.

Kind Regards

Mit freundlichen Grüßen

Sven Kieske

CompAct GmbH

Stralsunder Straße 62

33605 Bielefeld

Telefon: +49 521 2998222

Telefax: +49 521 2603198

³Any opinion expressed in this e-mail or any attached files are those of

the individual and not necessarily those of Hoople Ltd. You should be

aware that Hoople Ltd. monitors its email service. This e-mail and any

attached files are confidential and intended solely for the use of the

addressee. This communication may contain material protected by law from

being passed on. If you are not the intended recipient and have received

this e-mail in error, you are advised that any use, dissemination,

forwarding, printing or copying of this e-mail is strictly prohibited. If

you have received this e-mail in error please contact the sender

immediately and destroy all copies of it.


checkmk-en mailing list

checkmk-en@lists.mathias-kettner.de

http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en


checkmk-en mailing list

checkmk-en@lists.mathias-kettner.de

http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

Am 13.11.2012 14:45, wrote nwaarbroek@jitscale.com:

I have exactly the same issue on all windows servers. When can we expect an
update which will resolve this issues?

Well, my guess is:
there will be an update, if and only if the problem can be reproduced somewhere else. It would be cool if somebody who got this problem could submit some of the needed info (mentioned in my earlier mail).

Without additional information such problems are really hard to debug.

···

--
Kind Regards
Mit freundlichen Grüßen

Sven Kieske

CompAct GmbH
Stralsunder Straße 62
33605 Bielefeld

Telefon: +49 521 2998222
Telefax: +49 521 2603198

Hello list,

As some of you already mentioned, it is really hard to track down such problems.

There might be a real bug, but one thing we need to know is where the check fetches its information from. The check uses the

"Processor(_Total)\% Processor Time"|

(PERF_100NSEC_TIMER_INV | Microsoft Learn) performance counters of the systems.

This value seem to measures the average percentage usage of the processor time of all available cores.

So, to dig deeper, please launch perfmon on such a problematic system and open exactly the counter measured above. Now compare the values with the values shown in check_mk. Do they match (more or less)?

Regards,
Lars

···

On 10/24/2012 04:27 PM, Roger Munoz wrote:

I'm afraid not!

I've just installed 1.2.0p3 on a couple windows servers. Windows Task Manager is reporting CPU usage as 3%-5% on both servers, but check_mk is alerting red with 96% CPU Utilisation!

Does anyone know why this is happening?

Roger

From: <Decker>, Mathias <mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
Date: Tuesday, 17 July 2012 20:00
To: "'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-kettner.de>'" <checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-kettner.de>>
Subject: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

today i found out that all my windows servers report wrong cpu utilization. They are mostly between 60% and 70% but actually most of these servers are just waiting to do something � in task manager they might never reach 5%
here is an example:

#cmk -nv SELBACHSRV
Check_mk version 1.2.0p1
CPU utilization OK - 79% used / 4 CPUs (in last 570 secs)
Disk IO SUMMARY OK - 250.62KB/sec read, 133.02KB/sec write
LOG Application OK - no error messages

LOG Windows PowerShell OK - no error messages
Memory and pagefile OK - Memory usage: 26.4% (0.9/3.2 GB), Page file usage: 16.7% (0.8/5.1 GB)
System Time OK - Offset is -0.2 sec (levels at 30/60 sec)
System Updates OK - 8 important [�]
Uptime OK - up since Mon Jul 9 11:30:21 2012 (8d 08:52:11)
fs_C:/ OK - 68.1% used (33.23 of 48.8 GB), (levels at 86.0/93.0%), trend: -29.62MB / 24 hours

fs_J:/ OK - 88.5% used (1236.25 of 1397.2 GB), (levels at 96.3/98.2%), trend: +128.99MB / 24 hours
service_Apache2.2 OK - running (start type is auto)

service_lanmanserver OK - running (start type is auto)
OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891

Any idea whats the problem � am I the only one with that problem?

--
Mathias Decker

________________________________________________________________________

CONFIDENTIALITY - This email and any files transmitted with it, are confidential, may be legally privileged and are intended solely for the use of the individual or entity to whom they are addressed. If this has come to you in error, you must not copy, distribute, disclose or use any of the information it contains. Please notify the sender immediately and delete them from your system.

SECURITY - Please be aware that communication by email, by its very nature, is not 100% secure and by communicating with Perform Group by email you consent to us monitoring and reading any such correspondence.

VIRUSES - Although this email message has been scanned for the presence of computer viruses, the sender accepts no liability for any damage sustained as a result of a computer virus and it is the recipient�s responsibility to ensure that email is virus free.

AUTHORITY - Any views or opinions expressed in this email are solely those of the sender and do not necessarily represent those of Perform Group.

COPYRIGHT - Copyright of this email and any attachments belongs to Perform Group, Companies House Registration number 6324278.
_______________________________________________
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checkmk-en@lists.mathias-kettner.de
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--
Lars Michelsen

BESUCHEN SIE UNS AUF DER CEBIT 2013!
Halle 6, Block F16, Standnummer 312

---
Mathias Kettner GmbH
Kellerstra�e 29, 81667 M�nchen, Germany
Registergericht: Amtsgericht M�nchen, HRB 165902
Gesch�ftsf�hrer: Mathias Kettner
http://mathias-kettner.de
Tel. +49 89 1890 435-12
Fax. +49 89 1890 43529

Hi,

I do have the same problem. Previously there wasn’t any issues until I change the parameters in “CPU utilization for Windows and ESX Hosts”.

Checking perfmon in the windows servers shows low cpu usage but winperf_processor.util always show high usage.

I’m on 1.2.4p2.

What kind of info do you need?

Rgds

Kian Siong

···

From: checkmk-en-bounces@lists.mathias-kettner.de
[mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Lars Michelsen
Sent: Tuesday, 22 January, 2013 9:47 PM
To: checkmk-en@lists.mathias-kettner.de
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hello list,

As some of you already mentioned, it is really hard to track down such problems.

There might be a real bug, but one thing we need to know is where the check fetches its information from. The check uses the
"Processor(_Total)\% Processor Time" (http://msdn.microsoft.com/en-us/library/ms803963.aspx) performance counters of the systems.

This value seem to measures the average percentage usage of the processor time of all available cores.

So, to dig deeper, please launch perfmon on such a problematic system and open exactly the counter measured above. Now compare the values with the values shown in check_mk. Do they match (more or less)?

Regards,
Lars

On 10/24/2012 04:27 PM, Roger Munoz wrote:

I'm afraid not!
I've just installed 1.2.0p3 on a couple windows servers. Windows Task Manager is reporting CPU usage as 3%-5% on both servers,  but check_mk is alerting red with 96% CPU Utilisation!
Does anyone know why this is happening?
Roger
From: <Decker>, Mathias <mathias.decker@mdc-berlin.de<mailto:mathias.decker@mdc-berlin.de>>
Date: Tuesday, 17 July 2012 20:00
To: "'checkmk-en@lists.mathias-kettner.de<mailto:'checkmk-en@lists.mathias-kettner.de>'" <checkmk-en@lists.mathias-kettner.de<mailto:checkmk-en@lists.mathias-kettner.de>>
Subject: [Check_mk (english)] faulty cpu utilisation on windows agents
Hi,
today i found out that all my windows servers report wrong cpu utilization. They are mostly between 60% and 70% but actually most of these servers are just waiting to do something – in task manager they might never reach 5%
here is an example:
#cmk -nv SELBACHSRV
Check_mk version 1.2.0p1
CPU utilization      OK - 79% used / 4 CPUs (in last 570 secs)
Disk IO SUMMARY      OK - 250.62KB/sec read, 133.02KB/sec write
LOG Application      OK - no error messages
LOG Windows PowerShell OK - no error messages
Memory and pagefile  OK - Memory usage: 26.4% (0.9/3.2 GB), Page file usage: 16.7% (0.8/5.1 GB)
System Time          OK - Offset is -0.2 sec (levels at 30/60 sec)
System Updates       OK - 8 important […]
Uptime               OK - up since Mon Jul  9 11:30:21 2012 (8d 08:52:11)
fs_C:/               OK - 68.1% used (33.23 of 48.8 GB), (levels at 86.0/93.0%), trend: -29.62MB / 24 hours
fs_J:/               OK - 88.5% used (1236.25 of 1397.2 GB), (levels at 96.3/98.2%), trend: +128.99MB / 24 hours
service_Apache2.2    OK - running (start type is auto)
service_lanmanserver OK - running (start type is auto)
OK - Agent version 1.2.0p2, execution time 21.9 sec|execution_time=21.891
Any idea whats the problem – am I the only one with that problem?
--
Mathias Decker
________________________________________________________________________
CONFIDENTIALITY - This email and any files transmitted with it, are confidential, may be legally privileged and are intended solely for the use of the individual or entity to whom they are addressed. If this has come to you in error, you must not copy, distribute, disclose or use any of the information it contains. Please notify the sender immediately and delete them from your system.
SECURITY - Please be aware that communication by email, by its very nature, is not 100% secure and by communicating with Perform Group by email you consent to us monitoring and reading any such correspondence.
VIRUSES - Although this email message has been scanned for the presence of computer viruses, the sender accepts no liability for any damage sustained as a result of a computer virus and it is the recipient’s responsibility to ensure that email is virus free.
AUTHORITY - Any views or opinions expressed in this email are solely those of the sender and do not necessarily represent those of Perform Group.
COPYRIGHT - Copyright of this email and any attachments belongs to Perform Group, Companies House Registration number 6324278.
_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
[http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en](http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en)
--

Lars Michelsen


BESUCHEN SIE UNS AUF DER CEBIT 2013!

Halle 6, Block F16, Standnummer  312

---

Mathias Kettner GmbH

Kellerstraße 29, 81667 München, Germany

Registergericht: Amtsgericht München, HRB 165902

Geschäftsführer: Mathias Kettner

http://mathias-kettner.de

Tel. +49 89 1890 435-12

Fax. +49 89 1890 43529

Hi,

I do have the same problem. Previously there wasn't any issues until
I change the parameters in "CPU utilization for Windows and ESX
Hosts".

Checking perfmon in the windows servers shows low cpu usage but
winperf_processor.util always show high usage.

This seems to be the same problem as mentioned in
http://lists.mathias-kettner.de/pipermail/checkmk-en/2013-September/010229.html
(for english version scroll down on the site). Maybe i will compile
current 1.2.4p2-client with patch later...

Reported this a long time ago on both (de, en) lists and also to the
feedback-mailadress.

regards,
Marcel

···

On Wed, 14 May 2014 02:13:53 +0000 "Tan Kian Siong (NCS)" <tanks@ncs.com.sg> wrote:

Hi,

I have try the patch at http://www.exa-edv.de/downloads/check_mk_agent/1.2.2p3/check_mk_agent.exe.

95% of the windows server have the correct CPU Utilization after the patched.

A couple of servers either did not show correct CPU Utilization or the check_mk_agent died. These servers are running 32-bit Windows 2003 R2 Enterprise Edition.

Windows Application event log shows "Faulting application check_mk_agent.exe, version 0.0.0.0, faulting module check_mk_agent.exe, version 0.0.0.0, fault address 0x00012904.".

Same errors shows when I manually issue "check_mk -v <host>".

Thanks
Kian Siong

···

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Marcel Pennewiß
Sent: Wednesday, 14 May, 2014 1:12 PM
To: checkmk-en@lists.mathias-kettner.de
Cc: Lars Michelsen
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

On Wed, 14 May 2014 02:13:53 +0000 "Tan Kian Siong (NCS)" <tanks@ncs.com.sg> wrote:

I do have the same problem. Previously there wasn't any issues until I
change the parameters in "CPU utilization for Windows and ESX Hosts".

Checking perfmon in the windows servers shows low cpu usage but
winperf_processor.util always show high usage.

This seems to be the same problem as mentioned in http://lists.mathias-kettner.de/pipermail/checkmk-en/2013-September/010229.html
(for english version scroll down on the site). Maybe i will compile current 1.2.4p2-client with patch later...

Reported this a long time ago on both (de, en) lists and also to the feedback-mailadress.

regards,
Marcel
_______________________________________________
checkmk-en mailing list
checkmk-en@lists.mathias-kettner.de
http://lists.mathias-kettner.de/mailman/listinfo/checkmk-en

Hi,

***Correction****

Only 2 server having problem and showing "Faulting application check_mk_agent.exe, version 0.0.0.0, faulting module check_mk_agent.exe, version 0.0.0.0, fault address 0x00012904.".

Thanks
Kian Siong

···

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Tan Kian Siong (NCS)
Sent: Thursday, 15 May, 2014 3:28 PM
To: checkmk-en@lists.mathias-kettner.de
Cc: Lars Michelsen
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

I have try the patch at http://www.exa-edv.de/downloads/check_mk_agent/1.2.2p3/check_mk_agent.exe.

95% of the windows server have the correct CPU Utilization after the patched.

A couple of servers either did not show correct CPU Utilization or the check_mk_agent died. These servers are running 32-bit Windows 2003 R2 Enterprise Edition.

Windows Application event log shows "Faulting application check_mk_agent.exe, version 0.0.0.0, faulting module check_mk_agent.exe, version 0.0.0.0, fault address 0x00012904.".

Same errors shows when I manually issue "check_mk -v <host>".

Thanks
Kian Siong

-----Original Message-----
From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Marcel Pennewiß
Sent: Wednesday, 14 May, 2014 1:12 PM
To: checkmk-en@lists.mathias-kettner.de
Cc: Lars Michelsen
Subject: Re: [Check_mk (english)] faulty cpu utilisation on windows agents

Hi,

On Wed, 14 May 2014 02:13:53 +0000 "Tan Kian Siong (NCS)" <tanks@ncs.com.sg> wrote:

I do have the same problem. Previously there wasn't any issues until I
change the parameters in "CPU utilization for Windows and ESX Hosts".

Checking perfmon in the windows servers shows low cpu usage but
winperf_processor.util always show high usage.

This seems to be the same problem as mentioned in http://lists.mathias-kettner.de/pipermail/checkmk-en/2013-September/010229.html
(for english version scroll down on the site). Maybe i will compile current 1.2.4p2-client with patch later...

Reported this a long time ago on both (de, en) lists and also to the feedback-mailadress.

regards,
Marcel
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