[Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Good Morning Oliver,

Here are my results/versions/…

Check_MK: CEE 1.2.8.p16

psu_1.1

1

1194

508

337

612

321

29

psu_1.2

1

1195

508

337

867

379

29

psu_2.1

2

1198

508

336

195

299

29

psu_2.2

2

1194

507

336

476

270

29

psu_3.1

3

1213

515

364

255

208

29

psu_3.2

3

1213

515

362

401

171

29

Controller Modules:

Component Controller A Controller B

Bundle Version GL220P008 GL220P008

Storage Controller Code Version GLS220R09-02 GLS220R09-02

Storage Controller Loader Code Version 27.016 27.016

Memory Controller FPGA Code Version N/A N/A

Management Controller Code Version GLM220R009-10 GLM220R009-10

Management Controller Loader Code Version 6.18.22216 6.18.22216

Expander Controller Code Version 3203 3203

CPLD Code Version 55 55

Expansion Modules:

Enclosure Module Position Part Number Code Version Bus ID Target ID

2 A Top 717873-001 2038 00 127

2 B Bottom 717873-001 2038 01 127

3 A Top 717873-001 2038 00 191

3 B Bottom 717873-001 2038 01 191

Regarding the “Power supply module voltage sensors” information… very helpful J

For the mailing list members I write it in letters again, because attachments are limited to totally <= 60kB

Power supply voltage 12V - Fault LED condition for:

< 11.00V

13.00V

Power supply voltage 5V - Fault LED condition for:

< 4.00V

6.00V

Power supply voltage 3.3V - Fault LED condition for:

< 3.00V

3.80V

Best regards

Stefan

Stefan Marleaux

Senior Project Engineer

Axino Solutions GmbH

Charlottenburger Allee 61, 52068 Aachen, Deutschland

T +49 241 96806 293

M +49 160 90922974

F +49 241 96806 225

Stefan.Marleaux@axino-group.com

www.axino-group.com

Sitz der Gesellschaft und Registergericht: Aachen Nr. 20143

Geschäftsführer: Michael E. Wallrath

···

Von: Oliver O’Boyle [mailto:ooboyle@atlific.com]

Gesendet: Dienstag, 7. Februar 2017 19:25

An: Marleaux, Stefan Stefan.Marleaux@axino-group.com; checkmk-en checkmk-en@lists.mathias-kettner.de

Betreff: RE: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Ok, so it looks like the MSA (or the API, at least) is not returning any values for the two additional enclosures. You can check this if you log in to the web interface then browse to: http(s):///v3/api/show/power-supplies

Below is a sample (with only the relevant output fields included) of one of the psu’s from one of the additional enclosures. The reading are the same for all psu’s on both additional enclosures so I won’t paste additional samples of them here:

psu_2.1

2

PSU 1, Upper

Enclosure 2 - Upper

0

0

0

0

0

The highlighted 0’s should not be there. Results from the psu’s on the first enclosure have positive numbers there such as 1202, 507, 337 etc…

So this is looking like a firmware bug, I guess…

Here’s what I’m running:

What version are you running?

Oliver

From: Marleaux, Stefan [mailto:Stefan.Marleaux@axino-group.com]

Sent: February-07-17 3:17 AM

To: checkmk-en checkmk-en@lists.mathias-kettner.de

Cc: Oliver O’Boyle ooboyle@atlific.com

Subject: AW: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Hello Oliver,

I have the problem too. Not all enclosures have this problem. I tried to find some technical documentation from HP but I couldn’t find any document which describes what range is ok and what range is critical. Maybe the “package owner” has some more information.

Meanwhile I changed the parameters for this check. Hint: There is a small bug for the 5V levels – there are wrong text description fields but if you change them they values are working. I already wrote this problem to the mailing list ()

Best regards

Stefan

Von: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] Im Auftrag von Oliver O’Boyle

Gesendet: Montag, 6. Februar 2017 19:22

An: checkmk-en checkmk-en@lists.mathias-kettner.de

Betreff: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Hi list,

I’ve added the HP MSA datasource and am monitoring an HP 2040 MSA. All check work as expected except the Power Supply Voltage check for additional enclosures. The check DOES work for the primary enclosure.

Here is the output for enclosures 2 and 3 (both power supplies in each enclosure show this):

Here is the output for enclosure 1 (both power supplies in the enclosure show this):

I’m on cmk 1.2.8p4 RAW.

Any advice on how to get this to work?

Oliver


Oliver O’Boyle

Director, IT • Atlific Hotels

250 Saint-Antoine W., Suite 400 Montreal, Quebec H2Y 0A3

T: 514.509.5545 C: 514.608.8533 F: 514.509.5498

ooboyle@atlific.com www.atlific.com


Stefan Marleaux

Senior Project Engineer

Axino Solutions GmbH

Charlottenburger Allee 61, 52068 Aachen, Deutschland

T +49 241 96806 293

M +49 160 90922974

F +49 241 96806 225

Stefan.Marleaux@axino-group.com

www.axino-group.com

Sitz der Gesellschaft und Registergericht: Aachen Nr. 20143

Geschäftsführer: Michael E. Wallrath

HI Stefan,

Thanks for the info. Oid’s 1 and 2 are pretty much the same as mine. It appears, however, that we may have different secondary and tertiary enclosures. My secondary and tertiary enclosures are D2700’s:

511777-001

HP D2700 AC Power Supply

It looks like you’ve got part number 717873-001.

I may have one of my guys open a ticket with HP just to make sure it’s not a firmware problem preventing the voltage sensor data from being exposed. If it’s not, then I guess the part simply doesn’t provide that information or HP’s firmware isn’t set up to collect it.

Oliver

···

From: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] On Behalf Of Marleaux, Stefan
Sent: February-08-17 2:33 AM
To: checkmk-en checkmk-en@lists.mathias-kettner.de
Subject: Re: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Good Morning Oliver,

Here are my results/versions/…

Check_MK: CEE 1.2.8.p16

psu_1.1

1

1194

508

337

612

321

29

psu_1.2

1

1195

508

337

867

379

29

psu_2.1

2

1198

508

336

195

299

29

psu_2.2

2

1194

507

336

476

270

29

psu_3.1

3

1213

515

364

255

208

29

psu_3.2

3

1213

515

362

401

171

29

Controller Modules:

Component Controller A Controller B

Bundle Version GL220P008 GL220P008

Storage Controller Code Version GLS220R09-02 GLS220R09-02

Storage Controller Loader Code Version 27.016 27.016

Memory Controller FPGA Code Version N/A N/A

Management Controller Code Version GLM220R009-10 GLM220R009-10

Management Controller Loader Code Version 6.18.22216 6.18.22216

Expander Controller Code Version 3203 3203

CPLD Code Version 55 55

Expansion Modules:

Enclosure Module Position Part Number Code Version Bus ID Target ID

2 A Top 717873-001 2038 00 127

2 B Bottom 717873-001 2038 01 127

3 A Top 717873-001 2038 00 191

3 B Bottom 717873-001 2038 01 191

Regarding the “Power supply module voltage sensors” information… very helpful J

For the mailing list members I write it in letters again, because attachments are limited to totally <= 60kB

Power supply voltage 12V - Fault LED condition for:

< 11.00V

13.00V

Power supply voltage 5V - Fault LED condition for:

< 4.00V

6.00V

Power supply voltage 3.3V - Fault LED condition for:

< 3.00V

3.80V

Best regards

Stefan

Von: Oliver O’Boyle [mailto:ooboyle@atlific.com]

Gesendet: Dienstag, 7. Februar 2017 19:25

An: Marleaux, Stefan Stefan.Marleaux@axino-group.com; checkmk-en checkmk-en@lists.mathias-kettner.de

Betreff: RE: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Ok, so it looks like the MSA (or the API, at least) is not returning any values for the two additional enclosures. You can check this if you log in to the web interface then browse to: http(s):///v3/api/show/power-supplies

Below is a sample (with only the relevant output fields included) of one of the psu’s from one of the additional enclosures. The reading are the same for all psu’s on both additional enclosures so I won’t paste additional samples of them here:

psu_2.1

2

PSU 1, Upper

Enclosure 2 - Upper

0

0

0

0

0

The highlighted 0’s should not be there. Results from the psu’s on the first enclosure have positive numbers there such as 1202, 507, 337 etc…

So this is looking like a firmware bug, I guess…

Here’s what I’m running:

What version are you running?

Oliver

From: Marleaux, Stefan [mailto:Stefan.Marleaux@axino-group.com]

Sent: February-07-17 3:17 AM

To: checkmk-en checkmk-en@lists.mathias-kettner.de

Cc: Oliver O’Boyle ooboyle@atlific.com

Subject: AW: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Hello Oliver,

I have the problem too. Not all enclosures have this problem. I tried to find some technical documentation from HP but I couldn’t find any document which describes what range is ok and what range is critical. Maybe the “package owner” has some more information.

Meanwhile I changed the parameters for this check. Hint: There is a small bug for the 5V levels – there are wrong text description fields but if you change them they values are working. I already wrote this problem to the mailing list ()

Best regards

Stefan

Von: checkmk-en-bounces@lists.mathias-kettner.de [mailto:checkmk-en-bounces@lists.mathias-kettner.de] Im Auftrag von Oliver O’Boyle

Gesendet: Montag, 6. Februar 2017 19:22

An: checkmk-en checkmk-en@lists.mathias-kettner.de

Betreff: [Check_mk (english)] hp_msa datasource power supply voltage not displaying voltage

Hi list,

I’ve added the HP MSA datasource and am monitoring an HP 2040 MSA. All check work as expected except the Power Supply Voltage check for additional enclosures. The check DOES work for the primary enclosure.

Here is the output for enclosures 2 and 3 (both power supplies in each enclosure show this):

Here is the output for enclosure 1 (both power supplies in the enclosure show this):

I’m on cmk 1.2.8p4 RAW.

Any advice on how to get this to work?

Oliver