Check_MK upgrade to version 2.0.0p16 failed

Troubleshooting
1

Hello,
I tried to upgrade check_mk 1.6.0p27 to latest 2.0.0p16.

Upgrade stop to this permission error:
Saving temporary filesystem contents…Traceback (most recent call last):
File “/omd/versions/2.0.0p16.cee/bin/omd”, line 60, in
omdlib.main.main()
File “/omd/versions/2.0.0p16.cee/lib/python3/omdlib/main.py”, line 4009, in main
command.handler(version_info, site, global_opts, args, command_options)
File “/omd/versions/2.0.0p16.cee/lib/python3/omdlib/main.py”, line 2330, in main_update
unmount_tmpfs(site)
File “/omd/versions/2.0.0p16.cee/lib/python3/omdlib/tmpfs.py”, line 131, in unmount_tmpfs
save_tmpfs_dump(site)
File “/omd/versions/2.0.0p16.cee/lib/python3/omdlib/tmpfs.py”, line 258, in save_tmpfs_dump
with tarfile.TarFile(dump_path, mode=“w”) as f:
File “/omd/versions/2.0.0p16.cee/lib/python3.8/tarfile.py”, line 1466, in init
fileobj = bltn_open(name, self._mode)
PermissionError: [Errno 13] Permission denied: ‘/omd/sites/dc/var/omd/tmpfs-dump.tar’

I use checkmk enterprise edition and appliance version is 1.4.17

2

You probably have files in your site, which are not owned by the site user. You want to double check that prior to updating. Also follow this guide to ensure a smooth update.

3

Thanks now I managed to update version 2.0.0p16.

Anyway I needed to restore back version 1.6.0p27 because opsgenie integration stopped working in latest version.

4

A downgrade is not possible. You need to restore a backup in that case.

However, the Opsgenie integration is built-in and works out of the box in Checkmk 2.0.
You might want to check your local structure for any custom files, which overwrite the built-in integration.

5

I tried to use out of the box Opsgenie integration. I got this error message:
HTTP response body: {“message”: “Could not authenticate”, “took”: 0.001, “requestId”: “9794f9a3-cea9-4422-9516-d1cf3bdc6d3f”, “url”: "}
I got this message. We are using EU Opsgenie and this url doesn’t updated to notification response.
“message”: “Could not authenticate”, “took”: 0.001, “url”: “https://api.opsgenie.com/v2/alerts”}

I tried to add domain option to notification setting but it doesn’t help.

6

I cannot really help you regarding Opsgenie, but that is off topic for this post anyway.

Please open a dedicated thread for your problem. Good luck! :slight_smile:

7

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