Hello CheckMK Team, We have an appliance from CheckMK (rack4 Mark III) and it was running firmware 1.6.9 and CMK version 2.2.0p24 (cee). Today I stopped the instance on the CheckMK server and wanted to install the firmware 1.7.0. The message then appeared that the existing versions of CheckMK woul…

Yes, it was really that we had to reset the network configuration (or confirm all previous values with ENTER) and then the WebConf was accessible again.

Good morning Paul, we’re sorry for the problems you’ve encountered! To be able to analyze and solve this, please open a ticket over our customer portal. KR, Max

Neither our WebConf or root password is accepted and the WebConf or IP address is not accessible (ping). We have written to CMA support as this was recommended by our old service provider.

I was able to login and see this. [image] [image]

[image] Pablo78-JCC: I was able to login and see this. You should be able to fix the issue by opening the settings and re-applying the network configuration without a change. Or did you already do that and it did not help?

I split this thread as well from the original release post , to keep it cleaner. We are investigating the situation and will try to implement a more robust upgrade path.

We found the issue, and it is fixed in firmware 1.7.1. A release date has not yet been set, but it will be soon-ish.

Checkmk Forum

Checkmk Appliance offline after upgrade to 1.7.0

Troubleshooting

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