Checkmk Integration with 3rd Party Incident/Ticketing Tool

Hi Andreas,

Thanks for your reply.

To be more clear, we use CheckMK 1.6 for the monitoring and HP Service Center 3 for the ticketing. The integration with SC3 can only be implemented through Group Service Bus (SOAP Service). The email reader option is disabled by the organization for some reason. So the email notification to the SC3 will not work here.