Cisco_fp_entity_sensors fails on 2.4.0

Feedback 2.4 Beta
, ,
1

CMK version: 2.4.0
OS version: Debian 12

Error message: Parsing of section cisco_fp_entity_sensors failed

Heyo,
after upgrading to 2.4, it seems this module doesn’t parse the SNMP data correctly anymore and the information on the monitored FirePower Appliance’s fans is now missing.

The traceback from the crash report is:

    "exc_traceback": [
        [
            "/omd/sites/<redacted>/lib/python3/cmk/checkengine/sectionparser.py",
            121,
            "_parse_raw_data",
            "return parse_function(list(raw_data))"
        ],
        [
            "/omd/sites/<redacted>/lib/python3/cmk/plugins/collection/agent_based/cisco_fp_entity_sensors.py",
            62,
            "parse_cisco_fp_entity_sensors",
            "return utils.parse_entity_sensors("
        ],
        [
            "/omd/sites/<redacted>/lib/python3/cmk/plugins/lib/entity_sensors.py",
            116,
            "parse_entity_sensors",
            "for ("
        ]
    ],
    "exc_type": "ValueError",
    "exc_value": "not enough values to unpack (expected 7, got 6)",

Luckily it’s only the fan speed that’s missing and the fan tray status is still reported, so we can live with this for now.

I assume there’s not much that can be done here, besides hoping for a fix in 2.4.1?

2

HI @p.oberacker ,

thank you for reaching out.
Could you provide/upload the crash to our portal?

Best regards and thank you
Hartmut

3

Hi Hartmut,
we’re running Raw, so I sadly don’t have access to the portal.
Can I attach the report here, or send it via email?

Best Regards,
Pascale

4

Crash report you can just upload via the GUI.
Should be retrievable via Monitor > Crash reports

5

Sorry for the slightly late response.
I just submitted a recent crash report with this issue.
(ID 3fd71880-3092-11f0-ba28-00505683ee18)

6

Good Morning @p.oberacker ,

thank you for the crash report - I found it.

I will create an internal ticket to follow up on this.
I will keep you posted.

Sunny Greetings
Hartmut

1 Like
7

Good Morning @p.oberacker,

the crash should be fixed with Werk#18058 - will be part of the next patch release 2.4.0p3.

Sunny Greetings
Hartmut

2 Likes