Cisco Meraki Check

Troubleshooting
1

CMK version: 2.3.0p29
OS version: Debian 12

Error message:
[special_cisco_meraki]: Agent exited with code 1:

Output of “cmk --debug -vvn hostname”:

value store: synchronizing
Trying to acquire lock on /omd/sites/xy/tmp/check_mk/counters/10.10.12.96
Got lock on /omd/sites/xy/tmp/check_mk/counters/10.10.12.96
value store: loading from disk
Releasing lock on /omd/sites/xy/tmp/check_mk/counters/10.10.12.96
Released lock on /omd/sites/xy/tmp/check_mk/counters/10.10.12.96
Checkmk version 2.3.0p29
+ FETCHING DATA
  Source: SourceInfo(hostname='10.10.12.96', ipaddress='10.10.12.96', ident='special_cisco_meraki', fetcher_type=<FetcherType.SPECIAL_AGENT: 6>, source_type=<SourceType.HOST: 1>)
[cpu_tracking] Start [7fa4a35611c0]
Read from cache: AgentFileCache(10.10.12.96, path_template=/omd/sites/xy/tmp/check_mk/data_source_cache/special_cisco_meraki/{hostname}, max_age=MaxAge(checking=0, discovery=90.0, inventory=90.0), simulation=False, use_only_cache=False, file_cache_mode=6)
Not using cache (does not exist)
Calling: /omd/sites/xy/local/lib/python3/cmk/plugins/collection/libexec/agent_cisco_meraki --pwstore=2@0@/omd/sites/xy/var/check_mk/passwords_merged@uuidf71db5d6-b748-47a9-80d1-e154371a2810 10.10.12.96 '****************************************' --excluded-sections appliance-uplinks appliance-uplinks-usage appliance-performance cellular-uplinks device-status device-uplinks-info licenses-overview sensor-readings switch-ports-statuses wireless-ethernet-statuses wireless-device-status org-switch-ports-statuses
Get data from program
[cpu_tracking] Stop [7fa4a35611c0 - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=1.21, children_system=0.12, elapsed=1.3299999982118607))]
  Source: SourceInfo(hostname='10.10.12.96', ipaddress='10.10.12.96', ident='piggyback', fetcher_type=<FetcherType.PIGGYBACK: 4>, source_type=<SourceType.HOST: 1>)
[cpu_tracking] Start [7fa4a3560ec0]
Read from cache: NoCache(10.10.12.96, path_template=/dev/null, max_age=MaxAge(checking=0.0, discovery=0.0, inventory=0.0), simulation=False, use_only_cache=False, file_cache_mode=1)
No piggyback files for '10.10.12.96'. Skip processing.
No piggyback files for '10.10.12.96'. Skip processing.
Get piggybacked data
[cpu_tracking] Stop [7fa4a3560ec0 - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.010000001639127731))]
[cpu_tracking] Start [7fa4a4089340]
+ PARSE FETCHER RESULTS
  HostKey(hostname='10.10.12.96', source_type=<SourceType.HOST: 1>)  -> Add sections: []
Received no piggyback data
No piggyback files for '10.10.12.96'. Skip processing.
No piggyback files for '10.10.12.96'. Skip processing.
[cpu_tracking] Stop [7fa4a4089340 - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.0))]
[special_cisco_meraki] Agent exited with code 1: (!!), [piggyback] Success (but no data found for this host), execution time 1.3 sec | execution_time=1.340 user_time=0.000 system_time=0.000 children_user_time=1.210 children_system_time=0.120 cmk_time_ds=0.000 cmk_time_agent=0.010

I´ve created a rule with API key from cisco meraki at Setup => Agents => Other Integrations => Cisco Meraki. The API key is correct. Has anyone a hint, what could be wrong?

2

Looks like you have excluded all sections. Try to run the agent in the CLI without excluding all sections and see what happens.

~/local/lib/python3/cmk/plugins/collection/libexec/agent_cisco_meraki --pwstore=2@0@/omd/sites/xy/var/check_mk/passwords_merged@uuidf71db5d6-b748-47a9-80d1-e154371a2810 10.10.12.96 '****************************************'
3

Thanks, the password is not found from the store. I have used the explicit option. Can you please tell me the cli way without any passwort store but using the api key itself? Have I missed to install any additional package?

Now all sections are not included at the gui and the error persists.

When I use this command:

local/lib/python3/cmk/plugins/collection/libexec/agent_cisco_meraki 10.10.12.96 '*****'

I get

This Agent needs at least Meraki SDK version 1.46.0, installed is 1.41.0

How can I update the sdk version?

4

here you find also an updated version of the Meraki SDK as MKP.

5

Thanks, now the check works, but it only finds two services (API & Licenses) althought I haven´t selected any exclusions. The CLI command gives far more infos, which are not covered by the web ui services. What could be wrong that checkmk doesn´t recognize all services?

These are my settings:

2025-04-08_11h36_44
2025-04-08_11h36_44977×825 31.1 KB

6

you can try a cmk -v hostname. There you should get a list off piggyback hosts. You can then create this hosts with the DCD (assuming you have the enterprise edition of Checkmk), or you need to manually create the hosts. Checkmk will then attach the data to the created hosts.