Cmk 1.6.0p17 managed edition: multisite and user pwd change


We have a distributed setup with 12 remote sites at customer locations with the cmk managed edition.
On the remote sites wato is disabled, but the customer users log in at their site for viewing.

So the cmk users for “customer1” are only allowed to login on their remote site, where wato is disabled.
To change the user password they should/have to log in on the master cmk server where wato is enabled, but this is not allowed because the user has “customer1” configured which is handled on his remote site.

The user setting “Authorized sites” is set to “All sites”.
These are all local users (not ldap users).

My question:
How could the customer cmk users change their cmk password, if wato on their site is disabled, and the configured customer setting of the user is not set to “Provider” or “Global”?


He cannot, I had a similar problem and the only practical solution was to bind the customer sites to the respective LDAP’s there.

ok, thx for this clarification.