CMK version: 2.3p39
OS version: virt1
there seems to be an odd behaviour with Dell iDRAC fw 7.20.60.50, as certain services keep vanishing (→ UNKN) and after some check attempts they are available again undtil a few checks later … and so on
Most affected services are Temp, Fan, Memory and Harddrives
Has anyone seen this too?
BR
Thomas
The problem here is i think the iDRAC version. iDRAC 7 only supports some Redfish functions and not all. With iDRAC 7 it is the same problem as with iLO4 some are working without any problem and some shown such things like your UNKN state.
If i have such a problematic interface inside my monitoring - i only select the system state to be fetched. If there is a problem the rollup state changes and i need to have a look at the management interface directly.
I think there is no real solution for problems with older management interfaces.
Hi andi
do you mean iDRAC version or iDRAC fw version?
Best
Thomas
Sorry - your system is a iDRAC 9 or?
If it is iDRAC 9 and you have from time to time the UNKN for some services and later than again the OK pls check the following things.
Firmware Inventory needs to be done with a high cache time or if not needed disable it.
And for the CheckMK service of this devices it can be good to set the maximum timeout to 120 seconds. I had some Dell systems with quick response if you only fetch the normal data and with Firmware inventory it took over 1 minute.
Hi andi
yeah iDRAC9 with fw 7.xxx.xxx but it seems not all of those are affected.
Atm it seems that it makes a difference how many hops the iDRACs are away from the Checkmk.
We wil try out and report back ^^
Best
Tom
