CMK2.0 - Opsgenie - ModuleNotFoundError

Troubleshooting
1

After upgrading to v 2.0 we’ve several failed notifications in checkmk.

Attached is the “Comment”:

Traceback (most recent call last): – File “/omd/sites//share/check_mk/notifications/opsgenie_issues”, line 11, in – from cmk.notification_plugins import opsgenie_issues – File “/omd/sites//lib/python3/cmk/notification_plugins/opsgenie_issues.py”, line 11, in – from opsgenie.swagger_client import AlertApi # type: ignore[import] # pylint: disable=import-error – ModuleNotFoundError: No module named ‘opsgenie’

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2

This is a long shot but this might be happening because the notification script is still Python 2.

Have you checked that?

3

Hi!
the plugin uses python3 and also the new imports.

4

The modules in Python3 have complete different namens.
I only found the AlertApi under

from opsgenie_sdk.api.alert import AlertApi

I cannot check if it is working with this import then :wink:

5

Thanks for reporting. We will have a look. I let you know if there is an update on this issue.

1 Like
6

I have the same issue after upgrade from 1.6.0p20.cee to 2.0.0p1.cee.
I recreated the notif setting just in case and still have the same issue + the clear failed notification doesnt work.

@justanothercompany : the clear failed is working for you ?

7
1 Like
8

The Opsgenie notification plugin will be fixed with Werk #12612

9

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