Custom service notes are not working?

Troubleshooting
,
1

CMK version: 2.2.0p5
OS version: RHEL 9.2

I am trying to use custom notes for some services, but it does not seem to be working.

My service description is called: Process WebQueue:SYS:training

I created the note file in:

/omd/sites/nagios/etc/notes/services/*/'Process WebQueue:SYS:*'

Thinking maybe it’s the service name, I followed the example on the page and set something on the Check_MK service itself and that did not work either.

/omd/sites/nagios/etc/notes/services/*/Check_MK

However, back in WATO I don’t see anything for this service under “Custom services notes” field.

Not sure why this does not work, anyone able to help me out?

I tried reloading CMK (cmk -U, -R) and no dice.

2

Anyone from CMK team able to provide some guidance with this?

3

I can only say it is working as expected.
Here my test.

OMD[cmk]:~/etc/check_mk/notes/services/*$ echo "Test 1234" > 'Drive Disk.Bay.0:Enclosure.Internal.0*'

Result

image
image1337×191 22.2 KB

and
image
image1362×216 24.1 KB

4

Maybe you have forgotten the folder “check_mk” between etc and notes?

/omd/sites/nagios/etc/check_mk/notes/services//'Process WebQueue:SYS:’

2 Likes
5

Thank you, that was the issue. It works now.

Do you know if we can include these custom notes in the notification email? Is there a macro for them?