I am happy to hear that Tribe29 have decided to keep the status quo of service tags for now.
The Service Tag Feature Request is listed among the top 25 of 570 Feature Requests and has received already more votes than half of all the Feature Requests marked as “planned” and “implemented” – in just one month
Where does this leave the “we understand what our customers need, and we’re working on the features that matter most to them”?