Following the suggestion to upgrade, I did to p24. This had no effect (except that that’s done now so that’s good too.)
The issue turns out to be a difference between what the narrator says, and what I see.
At the 2:32 mark he says “I only need to say ‘Forward Messages to the Event Console’ the defaults are fine”, but sees this:
When I pull-down to “Forward Messages to the Events Console”, I do not see the next two items by default:
I have to check the first two boxes to see them:
Which seems to make the difference.
If someone down the line finds themself reading this because they’ve searched for the same issue, once you have this done (and he says that you need rules but “that’s done in a different video”, beginning at the 3:40 mark) this is the video you need next:
RJD