Hi Marc-Aurel,
yes, this is possible and needs two configuration options:
-
Configure the ruleset “Periodic notifications during host|service problems”.
This will create additional notifications in the timeframe you configure. -
Create at least 2 notification rules based on the condition “restrict notification number”
Example:
The first rule “Mail” only matches the first notification
The second rule “Ticket System” matches only the second notification.
You can have different contacts, notification plugins and conditions in those rules.
This can be adapted as easy or complex as you want to set it up 