Installation failing with Errors

Troubleshooting
,
1

CMK version: 2.2.0p12.cre
OS version:RHEL 7.9
Problem Statement
Installation finished successfully , but looks likes it is unable to create some symbolink links. Please see below highlighted in bold under Installation Command Output.

Installation Command Output:

sudo yum install check-mk-raw-2.2.0p12-el7-38.x86_64.rpm
Loaded plugins: product-id, search-disabled-repos, subscription-manager
Examining check-mk-raw-2.2.0p12-el7-38.x86_64.rpm: check-mk-raw-2.2.0p12-el7-38.x86_64
Marking check-mk-raw-2.2.0p12-el7-38.x86_64.rpm to be installed
Resolving Dependencies
→ Running transaction check
—> Package check-mk-raw-2.2.0p12.x86_64 0:el7-38 will be installed
→ Finished Dependency Resolution

Dependencies Resolved

Package Arch Version Repository Size
Installing:
check-mk-raw-2.2.0p12 x86_64 el7-38 /check-mk-raw-2.2.0p12-el7-38.x86_64 831 M

Transaction Summary

Install 1 Package

Total size: 831 M
Installed size: 831 M
Is this ok [y/d/N]: y
Downloading packages:
Running transaction check
Running transaction test
Transaction test succeeded
Running transaction
Installing : check-mk-raw-2.2.0p12-el7-38.x86_64 1/1
New default version is 2.2.0p12.cre.
ln: failed to create symbolic link ‘/omd/versions/default’: No such file or directory
Installing systemd service: omd.init
cp: cannot stat ‘/omd/versions/default/share/omd/omd.service’: No such file or directory
Activating startup during system boot
Failed to execute operation: No such file or directory
Loaded plugins: product-id, subscription-manager
Verifying : check-mk-raw-2.2.0p12-el7-38.x86_64 1/1
rhel-7-server-devtools-rpms/x86_64 | 2.4 kB 00:00:00
rhel-7-server-extras-rpms/x86_64 | 2.0 kB 00:00:00
rhel-7-server-optional-rpms/x86_64 | 1.8 kB 00:00:00
rhel-7-server-rpms/x86_64 | 2.0 kB 00:00:00
rhel-7-server-satellite-tools-6.8-rpms/x86_64 | 2.1 kB 00:00:00

Installed:
check-mk-raw-2.2.0p12.x86_64 0:el7-38

Complete!

2

Did you install the CentOS 7.9 server your self, or is it an image in some cloud provider?

3

This is running on a private cloud running with OpenStack.

I have noticed that by default omd is being installed in /opt/omd/… directory but not sure why installation script is using /omd path

4

The installer creates a symlink to /omd → /opt/omd.

Is selinux enabled?

5

It was enabled, I disabled it and tried to install again, but unfortunately it failed with same error.

image
image1655×801 24.3 KB

6

Is this Red Hat ? Also do you have EPEL repo enabled?

7

Yes this is RHEL.

EPEL REPO: Looks like that is something that I am missing. This is an air-gapped(offline) system, let me see when I try with this repo enabled.

Thanks for the support. Let me try again after getting it enabled.

8

Thanks for the help. Was able to resolve it . My dumb mistake, initially I tried to use Docker version and tried to create some folders for mounting the volume. Failed it and tried to move towards binary installation and forgot to remove those folders. There was an actual folder /omd

Appreciate the help.

9

Super, great to hear you got it working.

When in doubt clean install :wink:

10

This topic was automatically closed 365 days after the last reply. New replies are no longer allowed. Contact an admin if you think this should be re-opened.