Issue with Jira integration

Troubleshooting
1

Hello,

I’m trying to integrate Checkmk (1.6.0p8) with Jira (8.4.1). Notification settings in Checkmk are configured according to the manual but notifictions are failing with the output:

Unable to query custom field search, JIRA response code 400, The operator '=' is not supported by the 'cf[14902]' field.Unverified HTTPS request warnings are ignored. Use with caution.

Customfields have been created as regular text fields, as manual says. Did any of you have a similar problem? Thanks for any advice.

Regards,
Pawel

2

Yes, same problem here.
It’s because the custom field type “Text Field” only support the operators ~, !~, is not and is but not =
So it seems to be a bug in checkmk.
As a workarround there is maybe a custom field type which supports = as operator

Regards
Juergen

3

Hi guys,

could anybody fix this oder has found a workaround for this?

Edit: You need a Number Field, not a Text Field. This should work.

Regards,
T