Jira_issues notification failed "requested API has been removed"

CMK version: 2.4.0p9
OS version: Ubuntu 22.04 LTS (GNU/Linux 5.15.0-151-generic x86_64)

Error message: Unable to query custom field search, Jira response code 410, The requested API has been removed. Please use the newer, enhanced search-based API instead. Deprecation details are available at https://developer.atlassian.com/changelog/#CHANGE-2046

→ The configuration has not been modified, yet this error has started appearing in the past few days. This seems odd to me, as the API change was introduced on October 31, 2024.

This looks to be a very recent change within Jira’s API (like less than 1 week):

Apparently it was warned back several months ago according to the second link. I cannot find a CheckMK Werk updating the included Jira plugin yet.

If you have a support contract with CheckMK, you may want to open a case on this. Otherwise, hopefully the devs will see this and confirm if this is on their roadmap.

1 Like

checkmk support told me the following:

while we’re working on releasing a werk for this, you can try updating the dependency manually.
To do this, you would need to run this command within your site, as the site user.

OMD[mysite]:~$ pip3 install jira --upgrade

Just remember to uninstall it before the next Checkmk update, as this will take precedence over the Checkmk managed dependency and may lead to other issues down the road.
The steps would be to stop the site, run this command and continue with the update as normal.

OMD[mysite]:~$ pip3 uninstall jira

I can confirm that this fix is working fine!