Local site ***** - Livestatus error Cannot connect to 'unix:/omd/sites/artera/tmp/run/live': [Errno 111] Connection refused

Hello Everyone I’m facing the error below, screenshot added for reference, please help.

**CMK version: 2.1.0p11 RAW
**OS version: CentOS Linux 7 (Core)

Error message: Local site ***** - Livestatus error
Cannot connect to ‘unix:/omd/sites/artera/tmp/run/live’: [Errno 111] Connection refused

Output of “cmk --debug -vvn hostname”: (If it is a problem with checks or plugins)

Diagnostics dump started…

  • COLLECT DIAGNOSTICS INFORMATION
    General:
    OS, Checkmk version and edition, Time, Core,
    Python version and paths, Architecture
    Performance Data:
    Performance Data related to sizing, e.g.
    number of helpers, hosts, services
    ERROR - Traceback (most recent call last):
    File “/omd/sites/artera/lib/python3/livestatus.py”, line 532, in _create_new_socket_connection
    site_socket.connect(address)
    ConnectionRefusedError: [Errno 111] Connection refused

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File “/omd/sites/artera/lib/python3/cmk/base/diagnostics.py”, line 208, in _get_filepaths
for filepath in element.add_or_get_files(tmp_dump_folder, collectors):
File “/omd/sites/artera/lib/python3/cmk/base/diagnostics.py”, line 353, in add_or_get_files
infos = self._collect_infos(collectors)
File “/omd/sites/artera/lib/python3/cmk/base/diagnostics.py”, line 473, in _collect_infos
result = livestatus.LocalConnection().query(query)
File “/omd/sites/artera/lib/python3/livestatus.py”, line 785, in query
response = self.do_query(normalized_query, normalized_add_headers)
File “/omd/sites/artera/lib/python3/livestatus.py”, line 624, in do_query
self.send_query(str_query)
File “/omd/sites/artera/lib/python3/livestatus.py”, line 652, in send_query
self.connect()
File “/omd/sites/artera/lib/python3/livestatus.py”, line 506, in connect
site_socket = self._create_new_socket_connection()
File “/omd/sites/artera/lib/python3/livestatus.py”, line 555, in _create_new_socket_connection
raise MKLivestatusSocketError(“Cannot connect to ‘%s’: %s” % (self.socketurl, e))
livestatus.MKLivestatusSocketError: Cannot connect to ‘unix:/omd/sites/artera/tmp/run/live’: [Errno 111] Connection refused

HW Information:
    Hardware information of the Checkmk Server
Environment Variables:
    Variables set in the site user's environment
File Size:
    List of all files in the site including
    their size
OMD Config:
    Apache mode and TCP address and port, Core,
    Liveproxy daemon and livestatus TCP mode,
    Event daemon config, Multiste authorisation,
    NSCA mode, TMP filesystem mode

Dump file: /omd/sites/artera/var/check_mk/diagnostics/b8637c1a-b89b-46d6-a40e-33325420444d.tar.gz

1 Like

It looks like the monitoring core is not running.
Please check with omd status as site user and then issue an omd restart.

1 Like

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