I’m having some issues with the NetApp E-Series check that I’m not sure on how to troubleshoot.
The agent works fine command line but is getting an error through the CheckMK UI.
The command line:
/omd/sites/XXXX/local/share/check_mk/agents/special/agent_netappeseries -u <USER> -s <PASSWORD> -m batteries <NETAPP_E-HOSTNAME>
returns the following:
<<<netapp_eseries_batteries:sep(0)>>>
{'Tray 99-1': {'batteryRef': '0900000000000000000001000000000000000000', 'status': 'optimal', 'physicalLocation': {'trayRef': '0E00000000000000000000000000000000000000', 'slot': 1, 'locationParent': {'refType': 'controller', 'controllerRef': '070000000000000000000001', 'symbolRef': None, 'typedReference': None}, 'locationPosition': 1, 'label': ''}, 'batteryAge': 1013, 'batteryLifeRemaining': -1, 'batteryTypeData': {'batteryType': 'dualIndividualFrus', 'cruParentController': None, 'parentController': '070000000000000000000001'}, 'reserved1': '0000000000000000', 'reserved2': '', 'manufacturerDate': '1575158400', 'vendorName': 'VN NETAPP ', 'vendorPN': 'PN 271-00061+A1', 'vendorSN': 'SN <SN>', 'fruType': 'FT IBATTERY', 'rtrAttributes': {'cruType': 'unknown', 'parentCru': None, 'rtrAttributeData': None}, 'repairPolicy': {'removalData': {'removalMethod': 'parent', 'rtrAttributes': None}, 'replacementMethod': 'self'}, 'batteryCanExpire': False, 'automaticAgeReset': True, 'learnCycleData': {'lastBatteryLearnCycle': '1688601600', 'nextBatteryLearnCycle': '1693440000', 'batteryLearnCycleInterval': 8}, 'smartBatteryData': {'lastBatteryLearnCycle': '1688601601', 'nextBatteryLearnCycle': '1693440000', 'batteryLearnCycleInterval': 8}, 'id': '0900000000000000000001000000000000000000', 'checkmk_item_identifier': 'Tray 99-1'}, 'Tray 99-2': {'batteryRef': '0900000000000000000002000000000000000000', 'status': 'optimal', 'physicalLocation': {'trayRef': '0E00000000000000000000000000000000000000', 'slot': 2, 'locationParent': {'refType': 'controller', 'controllerRef': '070000000000000000000002', 'symbolRef': None, 'typedReference': None}, 'locationPosition': 1, 'label': ''}, 'batteryAge': 1013, 'batteryLifeRemaining': -1, 'batteryTypeData': {'batteryType': 'dualIndividualFrus', 'cruParentController': None, 'parentController': '070000000000000000000002'}, 'reserved1': '0000000000000000', 'reserved2': '', 'manufacturerDate': '1575158400', 'vendorName': 'VN NETAPP ', 'vendorPN': 'PN 271-00061+A1', 'vendorSN': 'SN <SN>', 'fruType': 'FT IBATTERY', 'rtrAttributes': {'cruType': 'unknown', 'parentCru': None, 'rtrAttributeData': None}, 'repairPolicy': {'removalData': {'removalMethod': 'parent', 'rtrAttributes': None}, 'replacementMethod': 'self'}, 'batteryCanExpire': False, 'automaticAgeReset': True, 'learnCycleData': {'lastBatteryLearnCycle': '1688601601', 'nextBatteryLearnCycle': '1693440000', 'batteryLearnCycleInterval': 8}, 'smartBatteryData': {'lastBatteryLearnCycle': '1688601601', 'nextBatteryLearnCycle': '1693440000', 'batteryLearnCycleInterval': 8}, 'id': '0900000000000000000002000000000000000000', 'checkmk_item_identifier': 'Tray 99-2'}}
CMK version:
Checkmk version 2.2.0p5
OS version:
CentOS Stream release 9
Error message:
Error running automation call service-discovery-preview (exit code 2), error:
name ‘quote_shell_string’ is not defined
Output of “cmk --debug -vvn hostname”: (If it is a problem with checks or plugins)
OMD[dpim]:~/local/share/check_mk/agents$ cmk --debug -vvn monitor01.v2139.local
Checkmk version 2.2.0p5
+ FETCHING DATA
Source: SourceInfo(hostname='monitor01.v2139.local', ipaddress='10.250.139.99', ident='piggyback', fetcher_type=<FetcherType.PIGGYBACK: 4>, source_type=<SourceType.HOST: 1>)
[cpu_tracking] Start [7fa80b12bf10]
Read from cache: NoCache(monitor01.v2139.local, path_template=/dev/null, max_age=MaxAge(checking=0.0, discovery=0.0, inventory=0.0), simulation=False, use_only_cache=False, file_cache_mode=1)
[PiggybackFetcher] Execute data source
Piggyback file '/omd/sites/dpim/tmp/check_mk/piggyback/monitor01.v2139.local/vc01.v2139.local': Successfully processed from source 'vc01.v2139.local'
No piggyback files for '10.250.139.99'. Skip processing.
[cpu_tracking] Stop [7fa80b12bf10 - Snapshot(process=posix.times_result(user=0.0, system=0.0, children_user=0.0, children_system=0.0, elapsed=0.0))]
+ PARSE FETCHER RESULTS
<<<esx_vsphere_vm:cached(1689089298,90)>>> / Transition NOOPParser -> HostSectionParser
<<<esx_vsphere_objects:cached(1689089298,90):sep(9)>>> / Transition HostSectionParser -> HostSectionParser
<<<labels:sep(0)>>> / Transition HostSectionParser -> HostSectionParser
No persisted sections
HostKey(hostname='monitor01.v2139.local', source_type=<SourceType.HOST: 1>) -> Add sections: ['esx_vsphere_objects', 'esx_vsphere_vm', 'labels']
Received no piggyback data
[cpu_tracking] Start [7fa80a7083d0]
value store: synchronizing
Trying to acquire lock on /omd/sites/dpim/tmp/check_mk/counters/monitor01.v2139.local
Got lock on /omd/sites/dpim/tmp/check_mk/counters/monitor01.v2139.local
value store: loading from disk
Releasing lock on /omd/sites/dpim/tmp/check_mk/counters/monitor01.v2139.local
Released lock on /omd/sites/dpim/tmp/check_mk/counters/monitor01.v2139.local
Piggyback file '/omd/sites/dpim/tmp/check_mk/piggyback/monitor01.v2139.local/vc01.v2139.local': Successfully processed from source 'vc01.v2139.local'
No piggyback files for '10.250.139.99'. Skip processing.
[cpu_tracking] Stop [7fa80a7083d0 - Snapshot(process=posix.times_result(user=0.0, system=0.009999999999999981, children_user=0.0, children_system=0.0, elapsed=0.009999999776482582))]
[piggyback] Successfully processed from source 'vc01.v2139.local', execution time 0.0 sec | execution_time=0.010 user_time=0.000 system_time=0.010 children_user_time=0.000 children_system_time=0.000 cmk_time_agent=0.000OMD[dpim]:~/local/share/
