No graphs are generated for new hosts and services after a upgrade from 2.0 to 2.1

Troubleshooting
,
1

CMK version:
2.1.0p41
OS version:
Ubuntu 20.04

Error message:
no error

I hope someone can help me. Yesterday I updated my checkmk instance from 2.0 to 2.1 and unfortunately no new graphs are generated. Existing graphs are updated well as far as I can tell.
I hope somebody can help me fix it.
Thanks a lot.

2

did anybody have a clue? :wink:

3

Is it an RAW or Enterprise version of CMK?
You say existing graphs are updated, that means rrdcached should run without problem. If you use the RAW edition you can have a look at the folder “~/var/pnp4nagios/” for the log files there. For enterprise edition you should find some clues inside the core log as the core generates the rrd files there.

4

I’m using the RAW edition.

Thank you for the hint. In this log I’m getting constant error messages like this in the npcd.log:

[04-29-2024 08:34:04] NPCD: ERROR: Executed command exits with return code '1'
[04-29-2024 08:34:04] NPCD: ERROR: Command line was '/omd/sites/monitoring/lib/pnp4nagios/process_perfdata.pl -n -c /omd/sites/monitoring/etc/pnp4nagios/process_perfdata.cfg -b /omd/sites/monitoring/var/pnp4nagios/spool//perfdata.1714010116'
[04-29-2024 08:34:04] NPCD: ERROR: Executed command exits with return code '1'
[04-29-2024 08:34:04] NPCD: ERROR: Command line was '/omd/sites/monitoring/lib/pnp4nagios/process_perfdata.pl -n -c /omd/sites/monitoring/etc/pnp4nagios/process_perfdata.cfg -b /omd/sites/monitoring/var/pnp4nagios/spool//perfdata.1714010131'
[04-29-2024 08:34:04] NPCD: ERROR: Executed command exits with return code '1'
[04-29-2024 08:34:04] NPCD: ERROR: Command line was '/omd/sites/monitoring/lib/pnp4nagios/process_perfdata.pl -n -c /omd/sites/monitoring/etc/pnp4nagios/process_perfdata.cfg -b /omd/sites/monitoring/var/pnp4nagios/spool//perfdata.1714010191'
[04-29-2024 08:34:04] NPCD: ERROR: Executed command exits with return code '1'
[04-29-2024 08:34:04] NPCD: ERROR: Command line was '/omd/sites/monitoring/lib/pnp4nagios/process_perfdata.pl -n -c /omd/sites/monitoring/etc/pnp4nagios/process_perfdata.cfg -b /omd/sites/monitoring/var/pnp4nagios/spool//perfdata.1714010176'

I also noticed that this seems to be the source of my CPU load on the server, but it’s just a guess atm.