No Service Notifications in 2.3.0

I did just setup a completly new instance with a new site. I configured just one host only to the the notifications.

The only rules configured are

  • symmetric encryption
  • host status via CheckMK Agent
  • Always notify cmkadmin

No notifications for services are sent out. How did you test the notifications on your side? Did I forget a setting for service alerts to trigger notifications?

The Warn Notififcation is triggered via “Test notifications” and works fine, i can find the entry of the tool in the nofify.log.
The crit alert is triggered via an actual event on the host, here I don’t see any notifcation and no entry in the log at all.

Notify.log:

OMD[spcm]:~/var/log$ cat notify.log 
2024-05-07 11:10:48,019 [20] [cmk.base.events] Starting in keepalive mode with PID 1096709
2024-05-07 11:11:42,556 [20] [cmk.base.events] CMC has closed the connection. Shutting down.
2024-05-07 11:12:57,529 [20] [cmk.base.events] Starting in keepalive mode with PID 1099878
2024-05-07 11:17:41,339 [20] [cmk.base.events] Configuration has changed. Restarting myself.
2024-05-07 11:17:42,070 [20] [cmk.base.events] We are back after a restart.
2024-05-07 11:17:42,072 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:17:42,072 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:17:42,072 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:17:42,072 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:17:42,072 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:18:24,489 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:18:24,489 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:18:24,489 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:18:24,489 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:18:24,490 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:18:41,490 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:18:41,490 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:18:41,491 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:18:41,491 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:18:41,491 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:19:29,764 [20] [cmk.base.events] Configuration has changed. Restarting myself.
2024-05-07 11:19:30,450 [20] [cmk.base.events] We are back after a restart.
2024-05-07 11:19:30,452 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:19:30,452 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:19:30,453 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:19:30,453 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:19:30,453 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:19:47,489 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:19:47,490 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:19:47,490 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:19:47,490 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:19:47,490 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:20:41,494 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:20:41,494 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:20:41,495 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:20:41,495 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:20:41,495 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:31:45,836 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:31:45,836 [20] [cmk.base.notify] Analysing notification (deagstest011;HAProxy Server ca-adm-stateful/ca-1) context with 57 variables
2024-05-07 11:31:45,836 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:31:45,836 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:31:45,836 [20] [cmk.base.notify] Warning: Contacts of deagstest011;HAProxy Server ca-adm-stateful/ca-1 cannot be determined. Using fallback contacts
2024-05-07 11:31:45,836 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:32:00,576 [20] [cmk.base.events] Configuration has changed. Restarting myself.
2024-05-07 11:32:01,337 [20] [cmk.base.events] We are back after a restart.
2024-05-07 11:32:01,340 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:32:01,340 [20] [cmk.base.notify] Got raw notification (deagstest010) context with 44 variables
2024-05-07 11:32:01,341 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:32:01,341 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:32:01,341 [20] [cmk.base.notify] 1 rules matched, but no notification has been created.
2024-05-07 11:34:39,400 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:34:39,400 [20] [cmk.base.notify] Analysing notification (deagstest011) context with 45 variables
2024-05-07 11:34:39,400 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:34:39,400 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:34:39,400 [20] [cmk.base.notify]    - adding notification of cmkadmin via mail
2024-05-07 11:34:39,400 [20] [cmk.base.notify] Executing 1 notifications:
2024-05-07 11:34:39,400 [20] [cmk.base.notify]   * notifying cmkadmin via mail, parameters: graphs_per_notification, notifications_with_graphs, bulk: no
2024-05-07 11:34:39,400 [20] [cmk.base.notify] Creating spoolfile: /omd/sites/spcm/var/check_mk/notify/spool/4df27c1c-facc-4f28-a6dd-49c5f010fa08
2024-05-07 11:34:43,318 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:34:43,319 [20] [cmk.base.notify] Got spool file 4df27c1c (deagstest011) for local delivery via mail
2024-05-07 11:34:43,319 [20] [cmk.utils.notify] sending command LOG;HOST NOTIFICATION: cmkadmin;deagstest011;DOWN;mail;
2024-05-07 11:34:43,319 [20] [cmk.base.notify]      executing /omd/sites/spcm/share/check_mk/notifications/mail
2024-05-07 11:34:43,687 [20] [cmk.base.notify]      Output: Cannot send HTML email: empty destination email address
2024-05-07 11:34:43,735 [20] [cmk.base.notify]      Plugin exited with code 2
2024-05-07 11:35:13,521 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:35:13,521 [20] [cmk.base.notify] Analysing notification (deagstest011;HAProxy Server ca-adm-stateful/ca-1) context with 57 variables
2024-05-07 11:35:13,522 [20] [cmk.base.notify] Global rule 'Notify all contacts of a host/service via HTML email'...
2024-05-07 11:35:13,522 [20] [cmk.base.notify]  -> matches!
2024-05-07 11:35:13,522 [20] [cmk.base.notify]    - adding notification of cmkadmin via mail
2024-05-07 11:35:13,522 [20] [cmk.base.notify] Executing 1 notifications:
2024-05-07 11:35:13,522 [20] [cmk.base.notify]   * notifying cmkadmin via mail, parameters: graphs_per_notification, notifications_with_graphs, bulk: no
2024-05-07 11:35:13,522 [20] [cmk.base.notify] Creating spoolfile: /omd/sites/spcm/var/check_mk/notify/spool/0430d621-3637-4dc2-bec4-f86091597e47
2024-05-07 11:35:17,654 [20] [cmk.base.notify] ----------------------------------------------------------------------
2024-05-07 11:35:17,654 [20] [cmk.base.notify] Got spool file 0430d621 (deagstest011;HAProxy Server ca-adm-stateful/ca-1) for local delivery via mail
2024-05-07 11:35:17,655 [20] [cmk.utils.notify] sending command LOG;SERVICE NOTIFICATION: cmkadmin;deagstest011;HAProxy Server ca-adm-stateful/ca-1;WARNING;mail;
2024-05-07 11:35:17,655 [20] [cmk.base.notify]      executing /omd/sites/spcm/share/check_mk/notifications/mail
2024-05-07 11:35:18,088 [20] [cmk.base.notify]      Output: Cannot send HTML email: empty destination email address
2024-05-07 11:35:18,140 [20] [cmk.base.notify]      Plugin exited with code 2