CMK version: 2.3 RAW Edition
OS version: Ubuntu Server 22.04 LTS (minimized)
Hello everyone,
after updating CheckMK to the latest version I find myself with the Parent/Child Topology page returning an error 500. Reading other posts I saw that the solution is to increase the PHP memory_limit value however I didn’t understand the file path. Should I look for it in /etc/php/8.1/ or in /opt/omd/MYSITE/ ?
Do you see more information about the error in the ~/var/log/web.log ?
Hi @chauhan_sudhir,
this is the contents of the file you pointed me to
Traceback (most recent call last):
File "/omd/sites/MySite/lib/python3/cmk/gui/wsgi/applications/checkmk.py", line 183, in _process_request
resp = page_handler()
^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/wsgi/applications/utils.py", line 112, in _call_auth
func()
File "/omd/sites/MySite/lib/python3/cmk/gui/pages.py", line 187, in wrapper
return hc().handle_page()
^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/pages.py", line 51, in handle_page
self.page()
File "/omd/sites/MySite/lib/python3/cmk/gui/pages.py", line 146, in <lambda>
"page": lambda self: self._wrapped_callable[0](),
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/wato/page_handler.py", line 88, in page_handler
_wato_page_handler(current_mode, mode_instance)
File "/omd/sites/MySite/lib/python3/cmk/gui/wato/page_handler.py", line 100, in _wato_page_handler
I also found a file web.log.1 and this is the content
2024-04-03 09:30:21,794 [40] [cmk.gui.wsgi.app 195279] Exception on /MySite/check_mk/parent_child_topology.py [GET]
Traceback (most recent call last):
File "/omd/sites/MySite/lib/python3/cmk/gui/wsgi/applications/checkmk.py", line 183, in _process_request
resp = page_handler()
^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/wsgi/applications/utils.py", line 112, in _call_auth
func()
File "/omd/sites/MySite/lib/python3/cmk/gui/pages.py", line 187, in wrapper
return hc().handle_page()
^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/pages.py", line 51, in handle_page
self.page()
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/topology.py", line 204, in page
self.show_topology()
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/topology.py", line 216, in show_topology
self.show_topology_content()
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/topology.py", line 221, in show_topology_content
topology_configuration = get_topology_configuration(
^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/topology.py", line 1591, in get_topology_configuration
topology_configuration = TopologyConfiguration.parse(serialized_settings)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/type_defs.py", line 197, in parse
cls._migrate_legacy_data(serialized_config)
File "/omd/sites/MySite/lib/python3/cmk/gui/nodevis/type_defs.py", line 224, in _migrate_legacy_data
"filter": TopologyFilterConfiguration().ident,
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "<string>", line 3, in __init__
TypeError: 'int' object is not callable
During handling of the above exception, another exception occurred:
Traceback (most recent call last):
File "/omd/sites/MySite/lib/python3.12/site-packages/flask/app.py", line 1463, in wsgi_app
response = self.full_dispatch_request()
^^^^^^^^^^^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3.12/site-packages/flask/app.py", line 873, in full_dispatch_request
return self.finalize_request(rv)
^^^^^^^^^^^^^^^^^^^^^^^^^
File "/omd/sites/MySite/lib/python3.12/site-packages/flask/app.py", line 892, in finalize_request
response = self.make_response(rv)
"web.log.1" 108L, 6935B
Probably ~/var/log/apache/error_log will tell you more about the PHP involvement.