Problem with Veeam Plugin

Troubleshooting
1

Hi all,

we got a problem with the vveam plugin on an windows server 2019.

The result ist that we do not get any informations from that plugin.

Earlier, before we upgraded to veeam 11 it worked, when we excluded the tap jobs from the ps1 script. But now this also do not work anymore.

Any idea what we can try?

2

Iirc, the veeam plugin uses piggybacking mechanisms. Maybe the name of your windows server in veeam is not exactly the same as configured in your monitoring?

If you can’t or don’t want to change it, you can create a rule named Hostname translations for piggybacked hosts to workaround this issue.

3

Hi Simon,

thanks for your answer, but piggyback is not our problem. The problems begins on the backupserver, cause on the backup server itself do not get any veeam informations

4

Did you start a powershell and ran the veem_plugin.ps1 on the backupserver to see what it prints out?

Also, maybe you could tell us which versions are you using?

  • Version of your cmk server?
  • Version of your cmk windows agent?
  • Version of Veeam Backup & Replication?
  • Version of veeam_backup_status.ps1
5

Hi simon,
Version of Check_MK Server is 2.0.0.p15
Version of checkmk agent is the same
Version of Veeam is : 11.0.1.1261
Version of Veeam_backup_status ps1 is V0.9

When i starte the powershell is it working, i guees the time is the problem it 150 seconds for a result

6

Yes it was the time and execution mode behaviour.

i switched to async mode execution and increase the timeout to 180 seconds, now it works.

7

One more question: The backup VM is monitored under a different site than the backup server, is there a way to push the piggyback data between checkmk_servers?

8

Maybe the Enterprise Edition does have an intrinsic way of doing so nowadays.

For the Raw Edition you would have to create another rsync cronjob that transfers the contents of ~/tmp/check_mk/piggyback{_sources?} onto your other site. Just like with the HW/SW inventory.

9

Also on Enterprise you have to do this manually. I have such cronjobs in nearly all big setups running for the piggyback data from vCenter. :slight_smile:

10

Ok, can you give me an example for such a cronjob?

11

As your site user: create a file in ~/etc/cron.d/ eg. rsync-piggyback, enter crontab like syntax (here is a nice helper: http://crontab.guru), then run omd reload crontab.

Verify what you did with: crontab -l (also as site user)

1 Like
12

hi again, can someone give me the commands for creating such a cronjob? i tried but failed in every try

14

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