Question about host labels and opsgenie integration

Troubleshooting
1

Do host labels get passed into opsgenie integration?
I see in the email integration, the are included one at a time such as
HOSTLABEL_env prod

Edit to change my question:

I switched to the included opsgenie notification, so ignore the following:

In this integration, it has a line in the webhook for HOSTTAGS and HOST_TAGS (same output for some reason)

"HOSTTAGS": "/wato/ cmk-agent ip-v4 ip-v4-only lan prod site:og tcp wato",
2

Hello? How do I get the opsgenie plugin to send the labels ? Is that a feature request that needs to be made to opsgenie/atlassian?

It lets me define tags as part of the plugin, but that doesn’t give me any of the host or service tags or labels.

3

Anyone? How do I get help for this?

4

Late reply but I also encountered this. For anyone seeing this in the future and using the OpsGenie provided integration:

By adding the following code to the OpsGenie notifier script from OpsGenie it will send labels as tags.

    host_tags = context['HOSTTAGS']
    for (var, value) in context.items():
        if var.startswith("HOSTLABEL_"):
            host_tags += " " + var[10:] + ":" + value

    context['HOSTTAGS'] = host_tags

This should be added after where it initialises the context variable.
OpsGenie ignores HOST_TAGS, it uses the HOSTTAGS variable!

5

Is this the opsgenie script provided with checkmk, or the standalone script that you download from opsgenie’s website?

ETA: would really prefer it be in the checkmk integrated notification

6

I tried putting the code into into
/opt/omd/versions/2.0.0p18.cee/lib/python3/cmk/notification_plugins/opsgenie_issues.py
and it didn’t seem to work. See below.

def main() -> int:
    context = utils.collect_context()

    if 'PARAMETER_PASSWORD' not in context:
        sys.stderr.write("API key not set\n")
        return 2

# testing hosttags
    host_tags = context['HOSTTAGS']
    for (var, value) in context.items():
        if var.startswith("HOSTLABEL_"):
            host_tags += " " + var[10:] + ":" + value

    context['HOSTTAGS'] = host_tags

# end testing hosttags

    api_key = retrieve_from_passwordstore(context['PARAMETER_PASSWORD'])

I know at least 4 HOSTLABEL_* made it into the ticket as I pass them as fields in the ticket description:

Description
Host:
Service: Fans Chassis 1
Event:
Output: Manually set to Critical by

HOSTLABEL_Env: liveHosting
HOSTLABEL_Game:
HOSTLABEL_Owner:
HOSTLABEL_Studio:

Opsgenie ID: 68babef1-4c77-4ac5-a273-39d53ff3e5fb-1662493259341

7

Hi [jestertoo], did you manage to solve this? What would be the corect code for this?

8

I was not able to get this working as @diademiemi suggested.

9

I had a colleague of mine look at it and he came up with this. (and it works for us now by changing the /omd/sites/####/lib/check_mk/notification_plugins/opsgenie_issues.py file that comes standard with Check_MK)

Change this…

    tags_list: List[str] = []
    if context.get("PARAMETER_TAGSS"):
        tags_list = context.get("PARAMETER_TAGSS", "").split(" ")

to this…

    tags_list: List[str] = []
    tags_list = context['HOSTTAGS'].split(" ")
    if context.get("PARAMETER_TAGSS"):
        tags_list += context.get("PARAMETER_TAGSS", "").split(" ")
10

How does that code change pull HOSTLABEL items?

11

This is for Host Tags. Not for Host Labels.
Host labels would be even better but I haven’t found the variable for that.

12

The previous person mentioned we could do something like this

13

You shouldn’t directly change files below ~/lib since this is just a symlink (or chain of symlinks) to /opt/omd/versions/x.y.z/lib so your changes will no longer be active once a new version gets installed. Instead, place a copy of the file in ~/local/lib/... and modify that file instead.

1 Like
14

Placing the file in /omd/site/####/local/lib/check_mk/notifications_plugins does not seem to work.

15

Where is the original file located? I’m not using opsgenie myself, but I can find the “opsgenie_issues.py” only below .../lib/python3/cmk/notification_plugins/.

So your modified file should probably be placed in ~/local/lib/python3/cmk/notification_plugins/, not ~/local/lib/check_mk/...

1 Like
16

any help getting HOSTLABEL’s into the opsgenie output?

17

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