CMK version: Checkmk Managed Services Edition v2.4.0p16
OS version: Checkmk Appliance v1.7.13
Error message:
Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request
Reason: Error reading from remote server
Output of “cmk --debug -vvn hostname”: (If it is a problem with checks or plugins)
Hello Community,
after updating from v2.3 to 2.4.0p16, I am having a problem with a report that times out. Error message as mentioned above. The access log on the central server shows the following:
[Mon Dec 01 15:11:00.221651 2025] [proxy:error] [pid 2171460:tid 2171460] [client x.x.x.x:60590] AH00898: Error reading from remote server returned by /sitename/check_mk/report.py, referer: https:// url-to-report
[Mon Dec 01 15:11:00.221599 2025] [proxy_http:error] [pid 2171460:tid 2171460] (70007)The timeout specified has expired: [client x.x.x.x:60590] AH01102: error reading status line from remote server 127.0.0.1:5000, referer: https:// url-to-report
This report is a report from a satellite with many graphs for a period of one week.
Other reports from the satellite work, and if I reduce the time period and hosts for the affected report, it works also.
Where and how can I increase the timeout for the reports on the remote instances?
Thanks in advance.
Best regards,
Marc