Report Schedule broken

Feedback 2.4 Beta
1

Hello,

since the new update to 2.4.0.p2 on Ubuntu 24.04, the Report Scheduling does not work anymore.
It’s a report, that sends via email and the pdf is attached, now I get this in the pdf:

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I tried to recreate the report with a new one, with a new schedule, but everytime I get:
“The requested report does not exist.”
image

The strange thing is on both, when I execute them manually, it works completely fine.

2

Hello @SAGAlvin,

thank you for the report.
I will create an internal ticket.

I assume, there is no crash report besides the supplied screenshot, right?

Best regards
Hartmut

3

Thank you @HartmutLeister,

no there wasn’t a crash report for that issue, now I rolled back to 2.3.0p33.

Thanks and Best regards

4

Hi @SAGAlvin,

good, that you have a working environment again.
We will keep you posted.

Sunny Greetings
Hartmut

1 Like
5

I have the same problem. Some more details see here: AttributeError: NoneType object has no attribute load_from_html (CMK 4.2 Cloud) Report-Error - Troubleshooting - Checkmk Community

I have posted it there, because my search did not found this thread…

1 Like
6

Good Morning @SAGAlvin and @opa114,

can you please check, whether those report schedules are configured to not run as background jobs?

If that’s the case , this might be related to Werk #18074: Render all scheduled reports without error.

You could try to run as background job:

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image776×375 35.1 KB

The fix would then be available with the next patch release shortly.

Sunny Greetings
Hartmut

7

Morning @HartmutLeister,

Currently I’m at Version 2.3.0p33 and the report does not run as background jobs.
image

Best regards
Alvin

8

same here @HartmutLeister . Report scheduler is not running as background job (checkbox is unchecked). I’m using latest 2.4 (2.4.0p5)

Screenshot 2025-07-01 094147
Screenshot 2025-07-01 094147806×275 18.3 KB

9

Thank you, @SAGAlvin and @opa114, for checking that.

@SAGAlvin for 2.4 you’re my only tester now :wink:
If you set run as background job to checked, would that yield you with working scheduled reports again?

10

Problem seems to be fixed at least with Patch 7 (2.4.0p7).
I didn’t have patch 6 installed, only patch 5 (it didn’t work then). But now with Patch 7 the scheduled report is working again.

1 Like
11

Hello , I also have issue sneding email even manually with version 2.4.0p12
Any solution ? even with run as background not working

12

Hi @Mirella !

This is likely a different issue.

As the Beta for 2.4 is long over, please consider starting a new topic in the Troubleshooting category. If you feel like it could be related to this issue, you can always link it there :slight_smile: