Service time ignored in availability report

Hey,
@gregor.hoffleit Thanks for sending to feedback@… - this way it is on our systems. In general, we do not reply to feedback@… - rather see it as an option to report bugs for Checkmk Raw users or users without a support option.
We prioritize bug fixes of customers with a support contract. While we would love to fix it right away, customers like @foobar would not understand why we would do that instead of fixing a bug they reported. And this bug has unfortunately not been reported by any customer with a support contract.
What I can do however, is to make sure that at least other users don’t waste time trying this in the meantime. I will talk to the our docs team thus. I apologize to everyone who has wasted their time.
Martin