Site partially running after appliance upgrade to v1.4.7

Troubleshooting
1

Upgraded my virtual appliance from 1.4.6 to 1.4.7 and now when I start the site it gives me some errors. Everything except crontab shows as running. Here’s the error:

Could not start site monitoring:
Cannot execute omd command omd start monitoring: Starting mkeventd (builtin: syslog-udp,syslog-tcp,snmptrap)...OK
Starting liveproxyd...OK
Starting mknotifyd...OK
Starting rrdcached...OK
Starting cmc...OK
Starting apache...OK
Starting dcd...OK
Starting xinetd...OK
Initializing Crontab.../var/spool/cron/: mkstemp: Permission denied
close failed in file object destructor:
sys.excepthook is missing
lost sys.stderr
ERROR

I took a look at that directory and there are no crontabs listed there at all.

Could I just grab a copy from my previous backup and put it back and restart the site or is there a way to recreate the file?

1 Like
2

Hi,
you could try the following command:
dpkg-reconfigure cron

This will reset the permissions on the folders. Maybe this works directly in your case.

3 Likes
3

That did the trick. Thank you!

4

Hallo,
never saw this problem while updating appliances.
You should check if something was changed by an user.
Ralf

5

Hi Ralf, I’m currently the only user touching this app at the moment.

6

Hallo,
I had some strange problems a while ago when the disk ran out of space.

Ralf

7

Hi, I got the same issue like Iravelo after upgrading to 1.4.8.

8

Just adding a +1 here because I had the exact same situation on two separate appliances which were installed just a few months ago and were never tempered with whatsoever. Might be worth a look from the Devops building the appliance to make sure this is not a general error.

9

We got the same problems after upgrade to 1.4.8.
Fixed by dpkg-reconfigure cron.

10

We got the same problem after upgrade to 1.4.8
also Fixed by dpkg-reconfigure cron