Snmp not wokring on my Fortigate firewall

**CMK version: 2.0.0p19
OS version:

**Error message: no unmonitored services found, no vanished services found, no new host labels, [snmp] Cannot fetch system description OID .1.3.6.1.2.1.1.1.0. Please check your SNMP configuration. Possible reason might be: Wrong credentials, wrong SNMP version, Firewall rules, etc

I`ve tried to do this list but still wont work
-Snmp version
-firewall rules
-snmp community credentials
-snmp is configured on device
-enable snmp on the mgmt interface
-add CheckMK IP to trusted host on the mgmt port
-snmp queries and traps are enabled

Hi amd welcome,
Can you post your host configuration?

Best regards,
JF

Snmpwalk from the cmk server works?
Ralf

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Hi,

can you print a cmk -D <hostname> (without passwords please :slight_smile: )

If you are using the enterprise Edition try to set the SNMP Backend to classic.
Setup - Agents - SNMP rules - Hosts using a specific SNMP Backend (Enterprise Edition only).
During first tests you can use the simpler snmp v2 with a community and if that works, switch to snmpv3.

1 Like

This is generally not a good error message. It means in most cases check mk is not allowed to talk SNMP with the device. It can be “connection refused” type of error.

Are you SURE your firewall is responding to SNMP (v1/v2/v3) and you have a community and you have an access list, and networking connectivity.

Your first try would be NMAP here, and SNMP-walk.

Hi rprengel for the snmpwalk for the cmk server it did not work

Hi anders snmpwalk is not working per checking on the chkmk server

Hallo,
this means your cmk server cant reach the fortigate via snmp.
Ralf

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