[SOLVED] Not refreshing: HP Smart Array P420i Controller : Embedded : HPSA1: Red (The physical element is failing)

Hi there,
I read about this in the sensor details:

This check checks the state of all of a VMWare ESX host system’s hardware sensors - including temperatures, fans, power supplies, memory DIMMS, hard disk, an others. In order to avoid network traffic the agent sends only information about sensors that are not in green state.
Note: Due to a caching problem on the ESX host system side, this check occasionally reports incorrect sensor data. This may mean that the sensor appears to be stuck in an unhealthy state. You can find more information here: VMware Knowledge Base

I applied the fixed proposed, but it does not update on CheckMK.
EDIT: On esxi management UI it’s gone!

Any hints here?

Thanks
ogghi

Do you get also the false error if you query your vCenter?
I would also prefer the usage of the vCenter of the direct connection to the ESX as there are some other false measurements from the ESX.

Thanks for the quick reply :slight_smile:
I have one vcenter configured like this:


But this won’t report any hardware sensors from the hosts, that’s why I added the ESX hosts one by one as well.

You are sure that you have the same names for your ESX hosts inside the monitoring as they are defined in the vCenter? The hardware sensor information is transferred as piggyback data and you will only see it if there is a host inside CMK existing with the same name as inside the vCenter.

You can use the “piggyback hostname renaming” rule to fix this problem.

The hosts are piggy-backed here?

But they are set up as separate hosts in WATO…

The question is, if you setup this hosts with “no agent” setting then you should see all the data you get with the piggyback mechanic. There should also be the data about the hardware sensors.

You mean setting the vcenter as “no agent” and piggy back the ESX data?
I don’t see the host sensors then. Just data stores, infos about VM count etc.

No vCenter stays as it is now. The ESX server should be configured as “no agent” to see what data comes as piggyback data from the vCenter.

I checked on one of my systems and the service “Hardware sensors” is also there if the data is produced with the piggyback mechanic.

Then I think I have it right.


Only problem here is that the data is not updated.

This data is reportet from you vCenter and should also be visible the same way inside the vCenter.
vCenter itself uses also the API calls to gather all the data.

Sorry for the confusion. The screenshot from my last message is from the host ESX in CheckMK.
The host “vcenter” only reports:

HA! Fun, while writing this the message disappeared. So it was some long living cache I guess?
All good, thanks for your help!

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