Support Licence for Virtual Appliance under guest OS

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Hello there,

We seem to be clear for KVM. The scenario of deploying OVA on KVM is supported (example for Proxmox and others KVM based hypervisors).

Documentation here: Installation of the virtual appliance

Chapter 5. Installation under Proxmox

We are not clear about Hyper-V and We need to resolve this with support.

We are solving the analysis for potential migration of CheckMK to Hyper-V or KVM.

It seems that Hyper-V is not among the certified hypervisors, however, an alternative way is to use a supported Guest OS = RHEL, SLES, Debian, Ubuntu.

  1. Here is the documentation for supported Guest OS: Basic information on the installation of Checkmk

Basic information on the installation of CheckMK, Chapter 2. Supported Distributions

CheckMK says here, what are the supported deployment scenarios: Setting up Checkmk

Setting up Checkmk, in the case of an unsupported certificate hypervisor it is Chapter 3.1 Linux Server.

It seems that the path for a “vendor based appliance” via “Hyper-V VHDX” is closed for us in Hyper-V, but the path is opened via manual installation on a “supported Guest OS”.

Manual path for us means:

  1. Manually create VM on Hyper-V cluster.

  2. Manually install Guest OS (by supported RHEL, SLES, Debian, Ubuntu) on new VM.

  3. Manually install CheckMK on new Server VM.

We need confirmation from CheckMK vendor that the above path is supported and we will not lose support.

2

Hi @HubbaBubba !

I think whether something is supported or not would be best to check via the support portal, as you seem to have a support contract.

The forum can only provide advice from other Community Members, and is not considered to be a professional support portal.

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