The stance on AI-generated forum content

Lately, there seems to be a noticeable number of AI-generated answers in this forum. I couldn’t find this topic being mentioned in the forum guidelines, but I know that other sites have created policies for this sort of content (stackoverflow comes to mind).

My goal here is to help figure out what people here think about such content, discuss the pros and cons of it, and maybe have the feedback in this thread help shape policies or guidelines regarding this topic.

I’ll start by sharing my personal opinion:
LLMs can be a great resource. However, if I have a question where I think an LLM could be of good help (e.g. how do i write a custom SNMP check for a rare device to check X and Y? I have a MIB file.), I will ask my AI of choice directly.
When I ask on the forum however, I do it with the intention of getting answers by humans who likely gained their knowledge from experience. Because it has historically been like this, forum answers - to me - have a high level of quality and hence implicit trustworthiness.

AI-generated (even if only partially) answers can still be helpful (e.g. instead of “yes that is possible, see <link to docs> on how to create your own SNMP check”, you’d get a well-structured and well-formatted answer with example code), but it can sometimes also be harmful, namely when the facts presented are wrong, which as we know does happen.

When I ask an LLM, I know this, and I treat its responses with the necessary caution and skepticism, and I double-check everything.
When I get a response on the forum however, I expect the responses to be factual and not just guessed, and if it could be wrong, I expect the poster to mention this (e.g. “this worked for me on 2.2, but you’re on 2.4, so beware that things might have changed” - something where AI often uses outdated knowledge and when you tell it “I tried it but it doesn’t work, did you by any chance give me advice for the old version?”, it will say “oh, of course, you are completely right! sorry about that.”).

Personally, I don’t want to get to a point where I have to question the correctness of forum answers in the same way I need to do for AI answers.

Consequently, I think that AI-generated answers should either be banned or at least be required to be marked as such. There have been a few posts I’ve read that made me go “:face_with_raised_eyebrow:” only to later realize that this must have been written by AI. So to avoid confusion, a disclaimer like “this answer contains AI-generated content” could be helpful. I think this would also be better than banning AI content completely because, well, it can also be quite good.

What are your opinions on this? Other ideas on how to deal with this?

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I completely agree with you.
In fact, I’m in favor of banning AI-generated replies.
I hope it stays a forum from humans for humans.

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Banning will not help in the end.

Marking as AI generated should be fine. @Sara some idea - if a post is not marked that there is something like the spam flag also for AI?

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I think it’s a bit nuanced: I’ve seen posts where I’m positive they are at least partly AI due to the (subjectively) unnecessary level of detail in restating the problem, but the content / suggestions following that “boilerplate” introduction, have been quite helpful.

So it would seem that (at least my selective impression) people are quite dilligent in checking and guiding the AI so that the advice is correct.

So while I agree that AI slop should be flagged/banned, I don’t think all AI generated/assisted content is actually AI slop, and the problem maybe is at the moment more theoratical than already present in the checkmk forum. (But maybe I missed the bad examples :))

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If I wanted an AI generated answer I would just head over to https://chat.checkmk.com
I am active in this forum because of the human interaction and knowledge.

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Hello all and thank you for bringing this up!

I was thinking about this for some time and have a couple of ideas (also strongly confirmed by other community practices, it seems).
I will need a couple of days to write it all – and your suggestions – down as a draft and then I would suggest to either have a call to discuss or have an assync discussion after Easter.
What do you think?

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I’ve used AI content once or twice in the forum. At the time I was asked to test chat.checkmk.com by the tribe. But when I used that content, I mentioned it was generated.

Currently I’m not a fan of AI (content), but banning might be a bit much when it can have some added value. But I do expect to be warned upfront when a post has AI generated info.

Actually the same when a human is not sure about stuff.
This human often is not completely sure, since my experience is the ‘vintage’ 2.1 raw version I use. XD
No knowledge what the newer/paid versions do differently and I often mention that. But lack of experience does not stop me for typing up some brainstorm suggestions, hoping that it offers some value when a topic doesn’t have any replies yet. (-;

I see the forum also a little bit as a ‘social’ source. Being the complete IT department here, nobody in the office speaks my ‘language’. It gets a bit lonely sometimes. Reading tech talk helps prevent my brain going numb. So you humans keep me a bit sane in the membrane. (-:

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Hi all!

I have created a Discussion: AI and Checkmk Forum

It is a very basic set of assumptions that I have made, but it might not be enough, so please let me know what you think should be added, removed or maybe looked at from a completely different angle.

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