Two issues in Checkmk portal: no error for mistyped passwords and case-sensitive email field causing login problems.

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1

Hi all,

I discovered a “bug”? in the Checkmk customer portal while trying to download the Checkmk Enterprise edition. When you mistype your password, the system doesn’t display an error message indicating that the credentials are incorrect. Instead, the username and password fields are simply cleared, leaving the user unaware of what went wrong.

I encountered another “issue” in the Checkmk customer portal where the email address field is case-sensitive. This affects the user experience because many (if not all :D) users don’t expect email addresses to be treated this way.

Regards
Elvis

2

Hi @sivle

thanks for bringing this up. And also welcome to the forum!

Both are idiosyncrasies of the tool we are using for this. I know that our Ops-Team is aware of it, but not sure how much we can do about it. I’ll let them know and will at least be able to post a more precise answer here.

Best
Elias