Unable to see Users managing page : Internal Error (Invalid syntax..)


I’m currently using last version 2.0.0.p15 of Raw Edition for Ubuntu 20.04 running on Windows10 and I’m experiencing this strange crit error making me unable to manage Users settings:

"Internal error: (‘invalid syntax’, (’’, 1, 1, ‘<?xml version="1.0" encoding="UTF-8" standalone="yes"?>\n’))

An internal error occured while processing your request. You can report this issue to the Checkmk team to help fixing this issue. Please open the crash report page and use the form for reporting the problem."

I’ve already stopped and reloaded the instances, upgraded from v2.0.0p14 to v2.0.0p15 but the issue remains.

Any suggestion?

Thx in advance,


Hello @Psycho and welcome to the community! Did you use the crash report page? Because that is how you can provide us valuable information on the issue.

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Hello Robin!

Sorry for the late reply.
Unfortunately I’m working on a system for a client and I cannot share sensitive infos about the CheckMk.
By the way it seems my system has few more problems so I’m building up a new one from scratch.

Thank you again and have a good day!

Psycho :male_detective:

Fair enough. Good luck and take care!

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